When I turn on my 360 it signs me in to the dashboard with me gamertag, and under that it says "Connect to Xbox LIVE".
When i click it, it bring up a message saying " Your account has been suspended due to a problem with your payment option. Please use a different payment option or update your current information in Account Management."
Under that message it has two options. 1. Update Profile. 2. Cancel. When i click on Update Profile it brings up the menu with Memberships, Contacts and all that stuff, but then it loads for about 3 seconds and it returns me to the original screen with my GT. It won't let me click on any of the options.
It won't let me go to Account Management either, it says I need to be connected to LIVE, but I can't because it takes me to the other things that I said before!!
Go here:http://www.xbox.com/en-US/live/ And try logging in there, if you can't login go Here : http://www.xbox.com/en-US/support/?WT.svl=nav That will troubleshoot your xbox live connection from the pc. you can also pay your subscription fee online too.
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Turn on your Xbox 360 console.Access the Xbox 360 dashboard, go into "system settings," then into the "memory" option and Delete profile if it is shown as corrupted. The profile is damaged.Sign out of your profile if you are already on. Press the Xbox guide button, press the X button and select the option "Yes, sign out."Go into the "My Xbox" section of the dashboard.Select the option "Recover Gametag" in the Xbox 360 dialog box. Press the A button on your controller to select the option. Follow the instructions to repair your profile.Enter your Gamer-tag in the "Xbox Live Gamertag" dialog box that pops up.When the process is completed, your avatar will appear in the "sign in" area of the dashboard.
Yes, if you lost your profile, and it was registered with XBOX LIVE, you can sign into Xbox Live, go to the dashboard, and in the dashboard there is an option called "Recover Gamertag" which you can click on to download your profile back to your Xbox.
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this also happens when you recover you gamer tag too many times, its a safety thing, go to live.com sign in an you will have a message follow the steps to re activate your account, sill i know but it worked for me...
What you should try and do is set up a "guest" profile. I'm assuming you just bought your Xbox and have turned it on for the first time? Hence you need a gamertag to get your Xbox set up. They simply need to have a profile on there so you can go to the dashboard. (Hence why people usually create their Xbox Live Gold accounts on their actual Xbox 360. Forget for a moment, that you already have a gamertag. Create a new gamertag (you will automatically get a silver account) once you get to the dashboard, you will be able to go to profiles and the very last option and select "recover gamertag" because at the moment, your gamertag isn't on your actual console yet. Put in the details of your gamertag, password, email etc. And accept the terms & use then recover the gamertag. I'm not sure, but you may be able to recover your gamertag the very first time you turn on your Xbox (which is what you may be having trouble with). If you could, let me know some more of the details and I could give you a more specific answer. Otherwise: 1. Recover gamertag
1. Create a new gamertag (NOT gold, NOT on Xbox.com) 2. Recover gamertag through profiles --> recover gamertag
Just use the "Recover Profile" option on the dashboard.
This only works if your connected to Xbox Live and the profile has been
recently Synced with The Xbox live Servers So No Live=No Profile
Recovery. The Recover Gamertag function is on the same side bar where you login to a profile..
After your Xbox starts hit the Xbox button on your controller and
'Recover Gamertag from Xbox Live' should be right under 'Create New
Once you select 'Recover Gamertag from Xbox Live' it will walk you through the steps required.. or I would suggest you to visit the forum and discuss your problem http://forums.xbox.com/
ok... first, turn on your Xbox360. Then, click the "X" in the middle of your controller. Then click sign up for Xbox Live. But dont type in anything. Find: "Recover Gamertag". Then your all set. Just type in your information, and Boom! You're in. rate me plz. lol
Corrupt File (microsoft cant let you recover gamertag due to mods hacks and such) that is possibly what has happened. You downloaded a corrupt file and now microsoft has found something wrong. You can no only make a new gamertag and ask for free xbox live for compensation. (you might get it)