Question about Frigidaire Washing Machines

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I have kenmore model 417 front loader. It quit working in spin cycle. Error code E23(drain pump relay on control board failed) came up during diagnostics. I replaced control board and now during spin cycle machine agitates back and forth a few times then shuts down w/o spinning.Now its showing error code E47(board thinks door PTC circuit is open in spin), this error directs me to test resistance of PTC if shorted or open its defective door lock if its around 1500 ohms its defective control board. The reading was 1068 ohms, any suggestions?

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I can definitely say that the diagnostics on this particular model can be very misleading. As an appliance repair tech I carry this door lock assy on my truck because I have replaced door locks that tested very close to the 1500 ohms and it corrected the problem. However 1068 ohms is a fairly substantial difference in resistance and it would lead me to believe that replacing the door lock should take care of your issue.
You could also look at your fuse on your motor control board located down at the bottom to make sure thats not blown. (chances are you would get a different error code if this was the case but it doesnt hurt to check). Also double check all your harnesses and connections to make sure nothing is loose.
Good luck with the repair. _MJ_

Posted on Feb 02, 2010

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  • Frigidaire Master
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That ptc gets corroded and them wax motors are so crappy anyway, I would be having me an extra lid switch on the service truck and I would be trying that ****** out.

Posted on Feb 01, 2010

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  • Dan Webster
    Dan Webster Feb 09, 2010

    Did you change the door lock assembly and did that fix it? Let us know.

  • Dan Webster
    Dan Webster Feb 09, 2010

    I would just like to add this: In order for the drum to spin the motor AND the brain must both know that the door is locked. The brains might think the door is locked but the motor does not have confimation. Since the corrosion buildup un the switch cannot be tected without an autopsy you need to replace the switch to SEE if that corrects the problem and that is why you carry along an extra switch, These electronics are fickle. sometimes cleaning these contacts works and other times it don't



  • Dan Webster
    Dan Webster Feb 24, 2010

    Hows it going on the repair?

    Forum: appliancejunk.com


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I have an Affinity washing machine that shows an E23 error code.


Hello Robert Reische, thank you for your inquiry!

I understand that your Frigidaire washer is showing an "E23" error code. Based off the information I show "E23" stands for drain pump relay on board failed or wire off the pump. Which means you could have an issue within the main control board or wiring to pump. Since it could be any one of these underlying issues I would recommend having a technician come out to properly diagnose and repair your appliance. Hopefully this helps. -Matt

Sep 11, 2014 | Frigidaire ATF6000ES Front Load Washer

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Frigidaire Affinity Common Error Codes. (E4A, E9E, E56, E46 and more)


Hi.

This error codes apply to Frigidaire Affinity washers and dryers:

E11 - Fill time too long.

E13 - Water leak in tub, or air leak in air bell.

E14 - Reed switch.

E21 - Water not pumping out fast enough.

E23 - Drain pump relay on control board failed.

E24 - Drain pump relay on control board failed.

E31 - Pressure sensor not communicating with control board.

E35 - Pressure sensor indicates water overfill.

E41 - Control board indicates door switch is open.

E42 - Door remains locked after cycle is completed.

E43 - Control board problem

E44 - Control board problem.

E45 - Control board problem.

E46 - Control board problem.

E47 - Control board is sensing the door PTC circuit is open during spin.

E48 - Control board is sensing the door PTC circuit is closed.

E4A - Program Timeout Fault.

E52 - Bad signal from tacho generator.

E55 - Motor overheating.

E56 - High motor current.

E57 - High current on inverter.

E58 - High current on motor phase.

E59 - No tacho signal for 3 seconds.

E5A - High temperature on heat sink.

E5B - High temperature on heat sink.

E5C - High temperature on heat sink.

E5D - Communication problem.

E5E - Communication problem.

E5F - Communication problem.

E67 - Input voltage on microprocessor incorrect.

E75 - Water temperature sensor circuit (digital readout models only).

E76 - NTC temperature for the cold water valve over the limits

E95 - Communication error.

E9E -Voltage error.

EB1 - Incoming power frequency out of limits.

EB2 - incoming line voltage above 130 VAC.

EB3 - Incoming line voltage below 90 VAC.

EF1 - Clogged drain pump.

EF2 - Too much soap.

on Apr 09, 2010 | Frigidaire Affinity ATF7000ES Front Load...

1 Answer

Loc error code Frigidaire frontloader


From the frigidaire site.

Error code - Fault condition

E11 Fill time too long.
E13 Water leak in tub or air leak in air bell.
E14 Reed switch.
E21 Water not pumping out fast enough.
E23 Drain pump relay on control board failed.
E24 Drain pump relay on control board failed.
E31 Better models. Pressure sensor not communicating with control board.
E35 Better models. Pressure sensor indicates water overfill.
E41 Control board thinks the door switch is open.
E42 Door remains locked after cycle is completed.
E43 Control board problem.
E44 Control board problem.
E45 Control board problem.
E46 Control board problem.
E47 Board thinks the door PTC circuit is open in spin.
E48 Board thinks the door PTC circuit is closed.
E52 Bad signal from tacho generator.
E55 Motor overheating.
E56 High motor current.
E57 High current on inverter.
E58 High current on motor phase.
E59 No tacho signal for 3 seconds.
E5A High temperature on heat sink.
E5B High temperature on heat sink.
E5C High temperature on heat sink.
E5D Communication problem.
E5E Communication problem.
E5F Communication problem.
E67 Input voltage on microprocessor incorrect.
E75 Better models only. Water temperature sensor circuit.
E76 Better model only. NTC temperature for the cold water valve over the limits.
E95 Communication error.
EB1 Incoming power frequency out of limits.
EB2 Incoming line voltage above 130 VAC.
EB3 Incoming line voltage below 90 VAC.
EF1 Clogged drain pump.
EF2 Too much soap.

Jul 24, 2014 | Frigidaire GLTF2940ES Front Load Washer

1 Answer

Starts then shuts off never fills w/h2o, says e23


Good Morning Mike, I am happy to assist you!

If you are getting an error code E23, it usually means one of three things: your drain pump relay has failed, a wire may be disconnected from the pump, or your main control board needs replacing. One of the best ways to determine if this is a false error code is to reset the power to your washer by either unplugging it or flipping off the breaker for about 30 seconds. If the error code persists, it would be advisable to contact an experienced appliance repair tech to assist further.

Feb 20, 2014 | Frigidaire GLTF2940ES Front Load Washer

3 Answers

I have a Frigidaire front loader. Model ATF6000ES1. We got error code 23. The tech manual in the machine said it's the pump relay. Check wiring or replace control board. We checked the wiring to the...


An E23 error code on your Frigidaire Washer indicates a failure of the drain pump relay. Depending upon the model, your washer may be under warranty for up to 25 years, so check your warranty's status before attempting any repairs yourself.

Yor previous diagnostic its right; are you replace the control board... OK (other cases need replace it two times). Are you check the pump relay and wires, and this its OK, good.

Are you check and clean internally the pump and filter? So try cleaning it yourself, it is easy even with basic skill. You will need a star screwdriver, a scare-screw driver, pliers.

Remember, better have the machine empty before doing anything, because you'll be working on the drain line.



Hope this helps.

Jun 22, 2011 | Washing Machines

1 Answer

We have an Affinity ATF6000F washing machine that makes s horrible noise during the spin cycle and shuts off with water still in the basin. When we hit Start and Cancel at the same time we get code E23.


Hi,


The error E23 denotes the drain **** relay on control board is failed.


Check whether there is some lose connections in the wires if nothing lose connection is there then you need to replace the control board.


Thank You

Sep 04, 2010 | Frigidaire Affinity ATF6000F Front Load...

1 Answer

Affinity front loader ATF7000FGO E23 ERROR


E23 error code means the drain pump relay on the control board failed or wire off pump. You already replaced control board so check the wire at the pump and make sure it's secure.
ftp://ftp.electrolux-na.com/ProdInfo_PDF/Webster/134879700.pdf

<a href="http://tclaundryrepair.com/">St Paul Appliance Repair</a>

Feb 25, 2009 | Frigidaire Affinity ATF7000E Front Load...

1 Answer

Error Code E23


Hello welcome to Fixya

E23 means
The drain pump relay on the control board has failed.
Fix: Replace control board or wire!

you can see schematics and diagrams at the site below, and order parts from them if you want.
Or call service!

http://www.pcappliancerepair.com/model-display.php

Thank You For trusting us with your question
Please remember to leave a solved rating before you leave!

Dec 24, 2008 | Frigidaire GLTF2940ES Front Load Washer

1 Answer

Started out with E20. Now E23.


According to the code, the board is the culprit. The pump should be 120 V. Why don't you take a cheater cord with some alligator clips and put power directly to the pump. If the unit drains, you can pretty much trust the code and replace the board. Catriver

Nov 04, 2008 | Frigidaire Affinity Glacier Blue 3.5 Cu....

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