Question about GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

I have a side by side fridge model is GSS201BTA

I have a side by side fridge model is GSS201BTA WW. The freezer isn't freezing and the fridge part isn't cold. I had the tech come 2 months after I first got the unit because the veggies were icing up. HE CAME AND PUT TINFOIL IN THE HOLE WHERE THE AIRFLOW goes through. Now I am having problems 3 years later-I have vacuumed the coils and taken the tin foil out but nothing works..There is ice build up on the back wall of the freezer an you tell me what I should try next.Thanks Lisa

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 65 Answers

There are 2 ways I would handle this so you decide.
First open the freezer door and push in the door switch on the left hand wall. Wait a few seconds and see if the fan starts blowing. If not wait abbout 30 minutes and try again and if it still wont blow you will need to replace the fan motor. If the fan does start blowing either time look at the lower back wall and see if it is coated in a layer of frost. If so you have a defrost issue and will probably need a heating element or a new control board.
Your other option, call GE and tell them they sold you a lemon. Explain to them that you had service shortly after buying the unit for the same reason your calling them now, and you should have had them replace the unit while it was still in warranty with the first problem. You paid good money for the refrigerator and its not right that they treat this any other way then to cover any repair costs for you. And usually they will considering the first problem you had 2 weeks after purchasing it. Hope this helps.

Posted on Feb 01, 2010

Testimonial: "Thanks I actually did call the GE office and they wer not interested in helping me out- they told I would have to pay the $80 for another tech to come"

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My ge refrigerator side by side gsh22jfta ww freezer is cold enough but the fridge is not there is a vent between freezer and fridge, but I don't feel any cold air comming from it. Plz help me


The "damper" that open and closes is not working. It is controlled electronically with a thermostat. Here is the part to order.

All parts come with a 365 day, any part, any reason return policy

Apr 06, 2013 | Refrigerators

1 Answer

I have a Whirlpool Refrigerator model # ET21PKXGW01 the freezer isn't freezing and the fridge isn't as cold as it should be (milk went bad). I did notice right before it stopped freezing/cooling I...


hey how r u today im no specialist but it sounds like a condensor fan if that fan goes your fridge will overheat not allowing proper freezing and or cooling. my family had the exact same problem and my dad was a appliance repair man so he knows about everything when it comes to this stuff..well hope i helped and congrats i hope u and your fiance go far. Jacob Winkler

Jul 16, 2012 | Refrigerators

1 Answer

I have a ge side by side dss25kgrd ww fridge. The freezer is freezing up an the fridge side is freezing the second draw. I had a service guy come an test the heater at the bottom in freezer.And said it ...


replace or first test the thermistors in both the freezer walls and refrigerator sidewall behind little plastic grilles ,they are easily tested by temp/voltage and are only $10.00 a piece,where as the motherboard is over$100.00

Mar 03, 2011 | Refrigerators

1 Answer

Hotpoint fridge problem, warm fride, but freezer working good


Fridge along bottom shelves is much colder than the very top shelf which has milk etc., leading to spoilage. Fridge is at highest setting. In the upper left rear of the fridge compartment, is a cover for what I believe to be a circulatory fan. However, trying to remove this cover is difficult.
It seems that the clip nuts to which the two (2) small capscrews fasten are free wheeling and not allowing me easy access to the motor.

Please advise.

My model no. is HSS221FMD WW

Jul 20, 2009 | Hotpoint HSS25GFP Side by Side...

2 Answers

Our freezer keeps freezing up and it causes it to


If you tell me the model number found in locations in photo below I can help you.
534e5d3.gif

Jul 13, 2009 | Refrigerators

1 Answer

Freezer not freezing, refrigerator side not cold enough


sounds like compressor might not be running. pull unit out and remove bottom panel to access compressor area. beware of electrical wiring!!!! touch compressor to see if it warm. make sure fan motor by compressor is running.

May 07, 2017 | GE Refrigerators

1 Answer

GE refrigerator is freezing everything.


I had that problem in my refrigerator and found out that it was coming from the freezer. The thermostat in the freezer broke and it was crazy freezing in the freezer part as well as freezing in the refrigerator. Once we replaced the thermostat everything was fine. It cost me $125

Dec 23, 2008 | GE (PSS26MSRSS) Side by Side Refrigerator

2 Answers

Fridge side not cold-freezer great


there is a three prong replay that hooks up to your compressor sounds like it needs to be replaced

Sep 01, 2008 | Refrigerators

Not finding what you are looking for?
GE (PSS26MSRSS) Side by Side Refrigerator Logo

425 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

KJ4QOB

Level 2 Expert

55 Answers

Jim Akins

Level 2 Expert

82 Answers

rodney bartholomew

Level 1 Expert

11 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...