Question about Acer Aspire 5050 Notebook

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Acer goes blank

My acer aspire 5050 starts up well but goes blank just before password logging. but works fine in safe mode

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  • prestancebra Feb 01, 2010

    i tried to restore it nothing happened, and i dont have the c.d that came with the laptop

  • prestancebra Feb 18, 2010

    by taking these steps. is my memory going to be completly earesd?

  • prestancebra Feb 19, 2010

    ok. thanks. im going to countinue trying them.



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What I would try to do, is first in safe mode go to your system restore, and restore the system back to a date prior to when this happened. If system restore for some reason isn't turned on, or faults when it restores, then I would use your original install or systems repair disk that came with the computer and restore windows back that way. If neither of those options are available Post back and let me know, and we can try some other longer processes.

Thanks Mark

Posted on Jan 31, 2010

  • Mark Taylor
    Mark Taylor Feb 01, 2010

    Ok, then you can use the System Information utility (accessible by opening the Start menu and clicking Programs [All Programs in Vista], Accessories, and System Tools), to help you determine device conflicts and find out more about the technical details of your PC's configuration. Expand the Hardware Resources menu in the left pane of the System Information window and click the Conflicts/Sharing item. Here, you'll see a list of shared resources and a notification if the sharing is causing a system conflict. Check through the various categories to see what might be the problem.

    You also can access the System Configuration Utility. In WinXP, click Start and Run, type sysedit in the Open field, and press ENTER. In Vista, click Start and then type sysedit into the Start Search bar. Press ENTER or click sysedit.exe when it appears in the Programs menu.

    This tool opens the four configuration files (Autoexec.bat, Config.sys, System.ini, and Win.ini) in a small text editor. If you have experience with these files, you'll be able to alter system, program, and driver settings from within them. If these files are new to you, the trick to using them is to locate items that reference programs or drivers you know are causing problems, deleting the offending items, and saving the file. But before you change anything, make a copy of the originals for later retrieval if necessary.

    You can also open your msconfig Utility, which In WinXP, click Start and Run, type msconfig in the Open field, and press ENTER. In Vista, click Start and then type msconfig into the Start Search bar. Press ENTER or click msconfig.exe when it appears in the Programs menu. This open up to selective ways to start the computer, it reviews the drivers for the system, windows booting ini configurations. Again, if you don't have experience in these files, make a backup copy prior to making any changes. Next look at your services tab and see what services you can disable to help get windows to start normailly, As well as the Startup tab, some of these things you don't need to have startup could be causing the problem, And lastly, windows gives you a lot of other tools to help under the tools tab, along with explainations of whet they do.

    If all of these procedures fail to solve your problems, it's time to work directly with your hardware via the Device Manager while in Safe Mode. In WinMe and Win98, right-click My Computer, select Properties, and choose the Device Manager tab. In WinXP open the Start menu, click Control Panel, click Performance And Maintenance, click System, choose the Hardware tab, and click the Device Manager button. In Vista, click Start, Control Panel, Device Manager.

    From the Device Manager, locate one device you suspect might be causing trouble, such as a device you recently installed, and right-click it and select Properties. Disable the device using the Device Usage drop-down menu or deselecting the appropriate checkbox from the Device Usage area and restart your computer into Normal mode. If your system now works properly, you've discovered the problem. You can shut down your system, remove the hardware from your computer, and call the manufacturer to report the problem.

    If your computer still won't start (or won't start properly), the two probable causes are a hardware conflict or a Registry problem. Before trying to correct a suspected hardware conflict, you can check your Registry for problems it might be encountering.

    Restart your system, enter the Startup Menu, and choose Command Prompt Only (or Safe Mode With Command Prompt in WinXP/Vista). You can accomplish this in WinMe, which has no such menu item, by launching from your Windows startup disk. Then, at the command prompt, type scanreg and press ENTER. The Windows Registry Checker tool will appear on-screen and try to locate and repair invalid entries. It draws its information from backups of system files and the Registry settings it creates once per day when your computer starts normally.

    Sorry for the long process, but having that original CD, as you can see sure would of saved a lot of time. If you can get a copy from Acer, that might save you some work, otherwise, the above options are a path to help find the ugly problem that's stopping Windows from booting normally,

    Let me know how it goes,

    Good Luck,


  • Mark Taylor
    Mark Taylor Feb 18, 2010

    No, The steps are only to help find what could be wrong. All your data files will be fine, however since your having problems it would be a good ideea to back up your data files, while you can.





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