Re: closed captioning taking the picture away from my tv
Edye- If the remote you have is the original for the unit you will most likely have to go into the main menu and change the caption feature,usually CC on/off, try this let me know, i'm curious now . cooltekFeb.18/08
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I have heard complaints from some of my customers, “There is a black/gray box on my television, but I can still see the picture around the edges”. This happens to all of us and is a common symptom and can be fixed very easily. If you have a black/grey box in the picture, on the older sets they would be perfectly centered on the screen, but, on some of the newer sets the black/grey box can be in different places and can be different sizes on different sets. Most likely the Text mode is on in the Closed Caption menu. The way you can test if it is in Closed Caption Text mode, when you change the channels, the black/ gray box will not appear right away but it will take some time to show back up. This is a very good indication that the Closed Caption “Text” mode is turned on for your television. It just needs to be turned off. To turn off the closed caption go into your menu and turn off closed caption (CC). This will vary from manufacture to manufacture; it should be in the options menu. I have seen on some sets like Mitsubishi puts it under the Video adjustments button. So you may have to look around for it. You may even have a CC button on your remote, which will make it much easier. Just press the CC button until the display indicates that CC it is off. I hope that this tip helps you and that you enjoy your televisions for years to come. Thanks for using FixYa asnowman
I could do better with a picture of the remote. Closed captioning is usually a multi-press button, that is each press takes you through each of the four types of closed captioning and then off. You can enable closed captioning on a DVD Recorder, it looks like the TV, but its only on the picture from the DVD Recorder. If you have a PVR, you could have closed captioning on on that device. Try tuning off everything else to make sure it IS the TV. Turn on the menu and find the closed captioning settings and set to OFF. Press the close captioning button on the remote (If there is one) and press CC repeatedly until it says OFF. Try and control close captioning, timer and menus with the ORIGINAL remote and not a programmable one. Programmable remotes are not always completely compatible.
Noway to turn off captioning right away without the original remote.But U can unplug the tv for an hour,tv well reset itself back to original setting.The Captioning will shut off buy itself.Because captioning reqiure CC buttion on orignal remote and must manually turn on and off.
the closed caption is not in the menu, it is in the video adjustments color,bright,sharp,ect. get to those adjustments and scroll until you see C.C. turn it off. i had the same problem but my whole screen was a black box,bought a new tv and everything. just figured it out today
I am sorry you don't. You will need the original remote. I have enclosed a link where you can see the original remote and order one if you want to. If you see the picture, there is a caption button on the remote to turn on and off the closed captions Good Luck. Here is the link