Hold down the power button for about 5 seconds to turn off the unit. Pull the DVD door down, and use a paper clip to turn the white gear counter clockwise. The DVD tray should come out after about 5 full revolutions of the gear. Press the open button to reset the unit.
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It sounds like your problem isn't the dvd is stuck, since it seems to be spinning up, it sounds more like your ejection system has stopped working for some reason.
To fix either you are going to have to remove the outside case of the dvd player and expose the internal chassis. There are anywhere from 4 to 8 screws holding it on on the bottom and back of the unit, Make sure the dvd player is unplugged before you remove the cover.
Once you have the cover off, if the dvd is simply stuck, you should be able to see what the issue is; is it misaligned in the housing was it inserted incorrectly, are there in fact 2 dvds in the player, etc, etc. Gently remove the dvd and replace the case and enjoy.
If you can't see any reason for it to be stuck it may be the ejection system. The eject system will have a belt and sprocket system to move the tray or push out the dvd depending on the player. Make sure the belt is on the wheels correctly and that the sprockets mesh properly. If you can't see anything wrong try testing the ejection system with the case off.
Make sure you don't have any objects in or touching the dvd player, you don't want to short out any of the components if a screw fell into the dvd player onto the mother board, etc. Plug the dvd player back in, make sure you don't touch the inside and try to eject the dvd. Watch the ejection system and you should be able to figure out what is going wrong. Once you have figured it out unplug the unit and put the items back together. If you can see that something is broken then you will have to determine if you can have it fixed or if it wouldn't be cheaper to simply ditch that unit and purchase a new one.
Hope this helps.
I had the same problem like this on my machine. The best way to fix it is to turn the machine off completely and hold on the eject button then turn the power on. You want the first thing the player does is to eject the disk without trying to read it first.
I hope it works let me know if it doesn't and i'll try and recreate the problem on my player and see what i can do to get the disk out.
The last resort is to manually take the disk out but lets cross that bridge if my suggestion above doesn't work.
turn on first the dvd player and wait to read a disc inside if no disc inside the tray it will say disc error. if the unit doesn't turn off, eject now the the cd tray. if get turn off, remove the cover then check for an stuck up gear or obstruction in the cd tray assembly. you can check also the power supply board which may have unusual parts like bulged or burnt component parts.
My Emerson won't play anything except DVD Movies, never has, wasn't suppose too. Make your movies in DVD Video format and it will read them fine (unless it's broke). I make movies all the time and play them back in mine. It reads DVD-R, DVD+R, and in duel layered. It will not read RW disks!
Man I've every problem you can imagine with DVD Players. I've found when the disk gets stuck, as long as it's not jammed. You can turn the unit off or unplug it. Plug it back in but DON'T TURN IT ON! Instead hit the eject button and the drive should open the drive without trying to read the disk.
This is what LG customer service will instruct you to do. I have a LG LDA-511:
1. Unplug your unit.
2. After unplugging, wait a few seconds then press and hold the power button (yes, while the unit is unplugged). This resets the unit.
3. Plug in your unit.
4. Press the eject button.
If the disc does not come out, then you need service from an authorized service representative.