Question about Verbatim 500GB USB Desktop 500 GB Hard Drive
Attached my newSureFire SX500 portable hard drive (by USB cable). In computer management it shows the device but with no drive letter. Right click on the SureFirt it and the drop down list appears, but all options are light shadow - click on format and nothing happens.
Sounds like you might have to initialize the hard drive. Go to the left on that hard drive (where it says Disk 1 or 2, etc) and right click. It should give you the option to initialize. From here you should be able to format, etc.
Posted on Jan 31, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X
you will need to update/reinstall drivers
right click to reinstall drivers
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
if you can see your usb drive but its not working
ports (com&lpt) right click update driver if this fails to fix the problem
check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems to a computer and its parts
hope this helps
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