Question about B&W Bowers and Wilkins Zeppelin iPod Music Speaker System

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Despite getting the blue light when i turn on my zepplin it flashes red with a low on an off buzzing tone coming from the speakers

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Return to your retailer with proof of purchase; B & W will rectify this known fault.

Posted on Apr 15, 2010

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1 Answer

Headlight blue light is flashing and won't do anything else


If you hold down the power button (and keep holding!) while wearing the headphones, you will hear three beeps (keep holding! If you lift your finger, you have wait a moment to start over) followed after a moment by two beeps. If you do this while the headset is NOT on, it will enter the "discoverable" mode and the lights should flash red/blue red/blue. If you do this while the headset is on, the second set of beeps sounds a little different, and those tones mean the headset is turning off.

The "manual" (a single sheet of paper) for this device is a joke, and website technical support is nonexistent.

When I first purchased mine, despite the poor instructions, I was satisfied, due to the low price. But I've only had the device for less than a month, and I've only used it three times, and suddenly I can't get it to pair with my laptop or my phone, though it had worked find a couple of weeks ago, last time I used it.

Sometimes you get what you pay for, I guess. Disappointing.

Dec 08, 2012 | Inland ProHT Bluetooth Headset Red

1 Answer

Bluetooth wont charge or power on. when charging the red light comes on. once disconnected from charger it wont come on


Indicator Lights:
1.Headset Status Headset Indicator Light
2.Powering on Steady blue, then intermittent flashes
(changes to standby mode)
3.Powering off Red appears and goes off
4.Standby Blue intermittent flashes
5.Charging battery Red solid light. Light indicator turns off when
battery is fully charged and headset is off.
6.Low battery Triple red flashes
7.Pairing mode Blue/red alternating flashes
8.Missed call Purple flashes. Press the call control button
to cancel flashing light.
9.Incoming call Triple blue flashes when ringing.
Power on and off:
1.Turn on the headset Press and hold the call control button until the
indicator glows blue. You will hear ascending
tones.
2.Turn off the headset Press and hold the call control button until the
indicator glows red. You will hear descending
tones. When power is off, indicator stays off.
If none of this is helpful then it may be that your battery is dead, if that is the case then you will need to replace the whole headset. The battery's are not replaceable.

Good luck from Headsets Direct!

Sep 21, 2011 | Plantronics Explorer 220 Bluetooth Headset...

1 Answer

After i try to turn it on, I get 1 blue flash and 3 short red flashes and it wont turn on.


When you turn on your headset, the blue light indicates it's on and
the three red flashes indicates a charged headsets. If it's not
turning on after that, try resetting the headset (turn off and on).
Turn it off by pressing the call control button until the indicator
glows red (you'll hear descending tones). Once off, turn it on in the same way (you'll hear ascending tones).

Good luck from Headsets Direct!

Jul 08, 2011 | Plantronics Hama Voyager 520 Bluetooth...

1 Answer

My Zeppelin won't respond at all despite a "soft" reset. The standby light is flashing, and it registers the iPod...but no sounds...any help? Brgds jf


1) if the light is flashing red then the problems is with the power supply.
2) if blue, when you say it registers the ipod, is it just charging or does the zepplin remote control show any communication to your ipod. (or does it just show that it is charging?)
3) try the rear input to see if that works, if it does, this would point to either your ipod or the docking arm.

if this is a z0/z1 or early z2 model, contact point of sale or b and w service as their are known issues with these models, (if you have not sent it back before, if you have sent it backbefore there should be a two year warranty on the product!)

hope this helps.

Apr 24, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

I have a red flashing light, and a noise between track but i never registered my zepplin and cannot remember date of purchase. is there any thing i can do


there is a serial number underneath, the red flashing light indicates that there is a power supply issue which is a known problem, contact point of sale or b and w service and they should fix with the new modified board as this is a known problem.

Jan 14, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

I have used my Zeppelin with my iphone3s and ipod touch without any problem for more than a year. Lately I have been receiving a continously flashing red light when I plug my Ipod Touch and dont receive...


don't be mislead, the red flashing light is the power supply and you need to send it back for repair and have the modified board fitted. once this is resolved they should check for any other failures, but until this is changed, things will never improve.

Nov 12, 2010 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

Zepplin working fine for over 2 years and then recently it just stopped accepting music from my IPod! Flashing red light...no music. Seems to be an issue all around. Is there an EZ fix?


ref flashing light comes from the faulty power supply unit which manufacturers are aware of. contact and get it replaced. this is a known problem.

Sep 20, 2010 | B&W Bowers and Wilkins Zeppelin iPod Music...

2 Answers

My B&W Zepplin flashes a red light all the time


Hi,
This is a fault and you need to contact your dealer or retailer and B&W will repair or replace free of charge.
Kind regards,
Susanna, B&W

May 15, 2010 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

My B&W Zepplin flashes a red light all the time


I would suggest contacting the Bowers & Wilkins customer service department - marketing@bwgroupusa.com - they will help you fast!

Mar 29, 2010 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

My B and w zepplin starts off with blue light and as soon as i connect my or any other ipod it flashes red with a low off and on tome coming from the speakers


This sounds like the known fault which all these units exhibit (apart from the very recent ones). Return the machine to your dealer with your proof of purchase. B & W will rectify the fault.

Jan 31, 2010 | B&W Bowers and Wilkins Zeppelin iPod Music...

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