Question about Canon PIXMA MP470 All-in-One Printer

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Canon mp470 keeps telling me there is a paper jam

Canon mp470 output paper slot is jammed but there is no paper there

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Hello my friend,first thing we are going to check is if its a jam inside from a foreign object.So

  1. Power the printer off.

  2. Open the paper support and confirm that there is not any foreign material in the auto sheet feeder.
  3. Open the scanning unit (printer cover) and confirm that there is not any foreign material in the printer.
  4. Close the scanning unit (printer cover).
  5. Power the printer on and confirm that the printer operates normally.
But in this procedure be very careful and don't push hard anything!



Posted on Jan 31, 2010

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Please follow the instruction given below ...
1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
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8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

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