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I operate a MacBook Pro and OSX10.5.2. I have a Canon i80 printer. A small portable model. I cannot get itto print. The message is I need to align the printer head. Or do a Printer head cleaning. The instruction is to click application click Utilities click BJ Printer center. I can do the first two steps, but there is no Print Center, or BJ Print Center. I have reinstalled the program to no avail

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Have a look for downloading printer drivers at:

Posted on Feb 18, 2008

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Hi you might find that the print head is damaged how old is printer

Posted on Feb 18, 2008

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  • paul proctor Feb 18, 2008

    Also have you used the printer before and had any problems or is this a new printer let me know ok

  • paul proctor Feb 18, 2008

    If the bj printer center is not listed then this could mean a problem with the software or even a conflict of software has any other printer been setup and installed on you comp as deleting the old software might be worth trying also when you reinstalled the software did you delete it first and do a fresh install.
    If you are following the info as its written then their can only be a problem with the software.
    have you tried holding down the on off button on printer for 10 sec this should reset the printer ill look now for you at how to allign or clean ill post back in few minutes ok just bare with me

  • paul proctor Feb 18, 2008

    You can also buy a print head cleaning kit and depending on the age and usage you might need to replace the print head

  • paul proctor Feb 18, 2008

    Hi in my next post im going to give you the instructions for your version of mac the intstruction you give are for older versions so follow my guide as it is then you should solve your problem ok its in my next post

  • paul proctor Feb 18, 2008

    1. in apple menu select 'system preferances'
    2. open print and fax
    3. select correct printer then open either print queue
    4. click utility
    5. select printer then maintenance
    6. pop up menu should appear
    7. click clean icon
    8. select ink tank for cleaning then click ok
    9. click ok to start cleaning
    10 print nozzle check pattern by clicking on ok to test
    11 once printed examine for quality
    12. if not correct click ok to return to print utility
    13. select deep clean
    14 click ok
    15. print another nozzle check print by holding down 'resume' button on printer untill power light flashes twice if still not good print out then replace any low ink tanks and perform another deep clean
    16. if you still have no joy then print head needs replacing
    And also if you cant get printer to print anything just try holding down RESUME button on printer this should print of test nozzle sheet without doing it via comp this then would tell you if its software problem or printer problem.
    If the print out is good then the problem is software related try and get a newer version of the software let me know if you still have problem and ill look for the software for you but just let me know ok speak soon


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Installed pro tools 8 on macbook pro. when i try to open pro tools it says the hardware cannot be found. mbox2 is connected but the usb light is not on.

I had this problem as well... If this is a 2011 macbook pro you have os 10.6.7 which is not supported by avid at this time. We actually need to down grade to 10.6.6. You installation cd with your macbook pro is 10.6.6, so you'll need to install that, then go to the avid website and download pro tool le 8.0.5. Everything should work fine just don't upgrade to 10.6.7 until it has been approved by avid. If you need detailed steps look at the avid forum for pro tools. Step to uninstalling and installing the os can be found on Do not have your mbox plugged in when you install pro tools. I hope this helps!!!

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Pls chk thoroughly the inner parts are clear of any shreds of paper. Blow air thro vacuum cleaner. A small piece of paper sitting on a sensor can create this sort of problem. (For eg, the cartridge stops at both the ends after 'sensing' the end. If paper sticks here, it cant sense and will lead to a crash)

S. Mohan

Mar 07, 2008 | Computers & Internet

1 Answer

Canon i80

take out all of the cartridges, and carefully inspect the mating ( chip surfaces ) for dirt-dust-debris.
This could be a sensor related issue, look carefully at the printer itself to see if theres any switches or relays, that the actual cartridge mates up with when installed.
sometimes, the cartridge just needs taking out, and simply reinserting, push firmly into it,s slot.
if non of this works, turn off the printer, and check the cabling for suspected damage wear, or connecting. i.e bent pins et,c.
Mike @ Compurepair.

Feb 23, 2008 | Computers & Internet

3 Answers

Waste tank near full

The waste ink take is actually just a felt pad that sits under the printer mechanism inside the case and absorbs the ink from your cleanings

Try this:
1 Power off printer
2 Hold RESUME button then press and hold POWER. (The beeper MAY sound once, or may not depending on your model.)
3 Hold POWER and Release RESUME.
4 Press RESUME twice then release both POWER and RESUME buttons.
5 When the indicator lights steady, press RESUME 4 times (for the S900, 3 times for the 8200 apparently).
6 Press power to set data.
7 Print away!

Let me know if that didnt solve your problem

Jan 10, 2008 | Computers & Internet

1 Answer

I just got a Canon iP1800 printer. I have a macbook laptop that i cam connecting it to. I can not get the printer to work. It says that it is on my computer, but when i tell it to print, the printer...

did u change printers?
If you did you will have to select the ip1800 as the default printer if not is going to look for any other printer you had connected to the macbook.

Feb 11, 2008 | Computers & Internet

1 Answer

We just attached the macbook to the hppsc 1350v all in one printer and new print cartridges. When attempting to print, message reads"color print cartridge not compatible with this printer". We know we have...


Just to confirm pls:
1. the new print cartridges are original HP inks;
2. you have remove the bright pink tape from the ink cartridges;
3. the black is on the right side and the color is on the left side.

You can try removing both cartridges and clean the gold colored contacts where the pink tape was. Pls do the same to the mate pins in the cartridge holder in the printer.

Try again. If this does not be corrective, you may need to change inks again.

Hope this be of help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Feb 02, 2008 | Computers & Internet

1 Answer


You prob have a few small pieces of photo paper jammed in the printer somewhere. Try to take something small that you can push through the printer to make sure there is nothing hidden jamming the printer.

Jan 22, 2008 | Computers & Internet

1 Answer

Printer Problems

ok" take cartriges out of printer , water on clean cloth make it damp, wipe ink heads, take a pencile with eraser , use eraser on printed circuite on the back of cartidges to clean contacts, use eraser back and forth, wipe with cloth , put it back in the printer . may have to run printer tools to clean cartridges also

Jan 21, 2008 | Computers & Internet

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