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My stand up fridge (freezer up)has water pooling under the veggy trays, Kenmore special edition. model # 970-622810

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The drain in the back of the freezer is clogged with ice. Turn off the refrigerator, remove everything from the freezer, remove the back and lower panels, and you will see what I am talking about. There will be a lot of ice everywhere. All of this ice should be removed. In the very back of the freezer, there is a drain. Make sure it is clear, then put everything back. This should solve the problem.

Posted on Jan 31, 2010

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The water drain line is plugged and that little catch tray is overflowing. That's why you're ending up with water under your bins inside the fridge. The problem is not in the freezer or else you'd have a skating rink on the floor of the freezer.
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Sounds like the defrost water is not reaching its final destination.

Here's the way the same problem was solved earlier today:

For those who have this problem with this model: The drip pan is in an open space on the back side of the refrigerator. There is a rubber spout that empties into it. But to clear clogs...you must take out the shelves from the freezer, unscrew and remove the back panel on the inside of the freezer. There you will see the water exit. Boiling water cleared it out.

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