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Cant get tomtom connected to my computer and there is a red cross flashing on screen.

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I am assuming you have downloaded TomTom home software?

Posted on Jan 31, 2010

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730T - tomtom home hangs when checking for updates - mac


Hi - have had the same problem - if you look on the tomtom website and support they have a list and one is flashing red cross. You need to follow the steps to format the tomtom. I did this and it worked and it included the update. i havent reconnected since i have it working now. I think its a software problem with HOME. Make sure you do a back up on home and make sure you follow step by step. close HOME before you start to reformat and also in the preferences turn off the automatically connect to home when you plug into your computer or it keeps flashing up on the screen to correct. the only solution is to format it. i bought mine two days ago and the first one stuffed up so took it back for a replacement. this one worked when i turned it on but turned out the flashing cross appeared when connected to computer (i have a mac). good luck

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If your device only shows a cross after you turn it on, the TomTom application is not installed or cannot be found.

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Visit this webpage for instructions on how to fix your GPS .
TomTom ONE support-- Device shows a flashing cross when turned on

Glad to have helped you !

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Try to reset the unit with a paperclip,
look at the bottom of the unit...

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