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Is it possible to install the Arris CM550 cable modem on a mac? I've searched online for a driver, since the CD doesn't seem compatible, but come up empty-handed.

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Your mac should have an RJ-45 network connector correct? Then plug it in with the cable provided with the modem and enable standard tcpip networking (using the DHCP client software- note if you have OSX it should be part of the kernel) & you should be connecting within seconds.

Posted on Feb 03, 2010

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ARRIS TM822G


Hi, my name is Shannon and I am with Suddenlink. The model you are inquiring about is a DOCSIS 3.0 cable modem. Yes it would be compatible with Suddenlink service. If you have any further questions please feel free to contact me via email at shannon-AT-suddenlink-DOT-com. Thanks!

Oct 07, 2012 | Arris Tm822g Docsis 3.0 Voip Modem Sbv6220...

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Arris Model: TM602G S/N: TM02AH1G6 Modem is not communicating with my Linksys router-WRT160N V3 or my Linksys Compact Wireless-G USB Network Adapter with Speedbooster. I have spent hours online With...


Hi ltuttle650,

If your modem is not communicating with your Linksys router, your Arris modem was most likely installed directly to a PC or Mac when either you or a technician installed it. As soon as it connected it registered your MAC address from your NIC. You need to make your sure that the modem is still talking to the PC or Mac. Please try the steps below.

1. Find out what your NIC's MAC is (go to "Start", "run", "CMD", "ipconfig/all")

2. Copy down your NIC's "Physical Address." That is the MAC.

3. Go into your router's web based utility (Linksys is 192.168.1.1, username:none ; pw: admin) and click on the "Advanced" tab.

4. Then click on the "MAC Address Clone" tab.

5. Type in the number that you copied down. Click "Apply."

6. Now power cycle your Modem while it is disconnected from your computer and router. Power Cycle the router. After everything has rebooted connect the router to the modem and you should be good to go!

In most cases, this should work, and you ought to have internet access now.

If this did not work, the following is a quick fix:
1. Go to the 'Applications & Gaming' tab
2. Click the sub-heading 'DMZ'
3. Click 'Enable'.
4. Click 'Save settings'.
5. Wait for the settings to save, and click 'Continue'.

If this doesn't work, I would recommend calling your cable ISP and telling them that you need a modem that will work with more than one computer, or you need them to send a tech out who is able to set up the internet through a router.

Hope it helps.

Thank you for using FixYa.

Apr 14, 2011 | Arris Computers & Internet

3 Answers

I,VE LOST THE installation cd can i get the software online?


In most cases you can. Simply use your choice of search engine to look for:
modem name + modem model + installation cd
or
modem name + modem model + support

Feb 28, 2011 | Computers & Internet

1 Answer

Only lights on are ds and power. internet wont work.


Have you connected your cable or DSL provider to make sure its online.

An that the mac ID is registered with your ISP?

Nov 04, 2010 | Arris Touchstone 450a (CM450) Modem

1 Answer

How to secure my d-link wireless adapter with my Arris 550a modem


To make your wireless router secure you need to use your browser and type in the router's IP configuration address.
Then you need to change the default Admin password,
change SSID and turn off SSID broadcast,
setup the encryption (use WAP or WAP2 if your wireless card supports WAP) if not use WEP 128 bit encryption
and for added protection use MAC address filtering.

Apr 15, 2009 | Arris Touchstone 450a (CM450) Modem

1 Answer

Free internet?


Yes, You need to contact your a local cable company and sign up for service. Tell them you own your own modem and you will need to give them the HFC Mac address. Once they enter you into the system and your a paying customer everything should be smooth sailing.

Mar 23, 2009 | Arris Touchstone 450a (CM450) Modem

3 Answers

ARRIS Modem + D-Link router = no internet


when you are on Cable Internet with a "modem" only connected directly to the computer, what the ISP see is the computer's MAC Address (command prompt -> type ipconfig and hit enter).

put a router (which has it's own MAC Address) in-between and the ISP wont let you cause it sees the router not the computer.

check physical connection: cable modem -> router -> computer(hard wire for this troubleshooting)

access the d-link gui and locate the “Clone MAC Address" button (supposed to clone the computers MAC Address - verify if it's the same), save settings & reboot the router.

Jan 26, 2009 | Arris Touchstone 450a (CM450) Modem

3 Answers

Switched to cable(arris modem) can't set up network


cable dsl same thing. Did you switch providers and get new modem from them? If so. Just delete previous netowrk and install new one let pc discover new one. Also, with your router you got a disc. It should install correctly. Perhaps it is previous network that is hindering you.

Dec 29, 2008 | Arris Touchstone 450a (CM450) Modem

2 Answers

Pulse-dialing with Arris modem?


If you have the current firmware for your modem, it should work with pulse. Arris had to make it's MTA's pulse compatible due to old alarm systems that still utilize pulse dialing.

Apr 18, 2007 | Arris Touchstone 450a (CM450) Modem

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