Question about Canon Office Equipment & Supplies

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Canon MP 640 not recognized by MP Navigator EX 3.0

I have recently installed MP Navigator in order to scan wirelessly as well as access my SD memory card. I can print just fine wirelessly, as well as save to my PC with a USB cord, however when I try to use Navigator wirelessly I get an error that reads:

Cannot communicate with scanner for these reasons:
Scanner is turned off
Scanner is disconnected
(It is disconnected from LAN, if using LAN.)
Please check and try again.
Scanner driver will be closed
Code:5,145,55

I'm not sure if this is normal but in my ''Printers & Scanners'' window my printer is listed twice, but with different names:
The first represents the USB connection and is defaultly named ''Canon MP640 series printer'' while the second is for wireless and is defaultly named ''Canon MP640 series printer WS.''

The reason I know that these two different icons represent the two different connection methods is because before I activated the wireless printing the one labeled ''Canon MP640 series printer'' was listed by its self and no wireless capability was possible. Then after turning on wireless capability on the printer and after shutting it down and turning it back on I went into my network folder (without USB cable connected) and there was an icon for my canon printer. I right-clicked and selected install. That is when the second or ''Canon MP640 series printer WS'' came up.
Anyway, I have a feeling that the Navigator program is only accessing the USB printer driver and not the wireless one because I have functionality of the MP Navigator using the USB cable but none when I try to scan wirelessly. I can also print wirelessly so I know the wireless driver is working properly and that my usbscan.sys in my system as well.
I am operating with a Vista OS.
Whatever help you can provide would be greatly appreciated.
The problem I think is happening is that the Navigator program is trying to access the USB printer instead of the wireless one

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Your anti virus software is blocking the Canon software. Restore AV default settings.

Posted on Jan 16, 2011

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The problem is, that you installed your Device for the use with USB.

Try this:
- Uninstalll all drivers
- connect MP640 via wifi to router (should still be connected)
- install MP640 in accordance with handbook for use with wifi. That ist step 10 in the installation process (For MP560, yours should be similar).

Now it should work without any problems.

Posted on Oct 10, 2010

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1. First, Install the MP Navigator EX software.
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  1. Install the MP Navigator EX software located on the disc that came with the printer. If you don't have the disc, you can obtain the software on the Canon website.
  2. Select "Start" > "Programs" > "Canon Utilities" > "MP Navigator EX" > "MP Navigator EX".
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1. Install the MP Navigator EXsoftware located on the disc that came with the printer.
2. Go to Start > Programs > Canon Utilities > MP Navigator EX > MP Navigator EX.
3. Select Photos/Documents or Stack of Documents.
4. If Photos/Documents was selected, open the top of the scanner and place the document you wish to scan on the glass with the top facing to the left. If Stack of Documents was selected, flip the plastic tray open on the top of the printer and place the stack of papers in the tray.
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You will need to ensure you have installed the cannon software correctly, as it comes with a method for scanning to the connected computer.

The Software you are looking for is
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Manual - http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp240#BrochuresAndManuals
Software - http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp240#DriversAndSoftware

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http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx310#BrochuresAndManuals

Solution: Setting scan methods for the button (Windows) - MX310

Scanning using the Operation Panel

You can scan documents using the operation panel.
Important

bullet.gifDo not disconnect or connect the USB cable while the machine is in use.

bullet.gifIn Windows XP, the program selection dialog box may open when you press the Color Start or Black Start button on the machine for the first time. In that case, select MP Navigator EX, then select Always use this program for this action and click 'OK'. From the next time, MP Navigator EX will start automatically regardless of the selected scan mode.


arrow.gifSelecting a Response to Commands from the Operation Panel


1. Place the document face-down on the platen.



2. Press the Scan button on the machine.


The machine enters Scan Mode.



3. Press the Color Start or Black Start button on the machine.



MP Navigator EX starts on the connected computer. Scan documents on the platen or ADF (Auto Document Feeder) using MP Navigator EX.

Trust this is helpful.

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2. Go to Start > Programs > Canon Utilities > MP Navigator EX > MP Navigator EX.

3. Select Photos/Documents or Stack of Documents.

4. If Photos/Documents was selected, open the top of the scanner and place the document you wish to scan on the glass with the top facing to the left. If Stack of Documents was selected, flip the plastic tray open on the top of the printer and place the stack of papers in the tray.

5. Select the Document Type in the left pane, then click the Scan button.

6. The scanning process should start. When it's finished, select Save to save the document(s) as a JPEG, or select Save as PDF to save it in PDF format.


LLCOOLRYAN

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Easy Scanning with One-click You can complete from scanning to saving easily by simply clicking the corresponding icon.
1. Place the document face-down on the platen.
2. On the Windows desktop, double-click (MP Navigator EX 1.0).
Alternatively, on the Windows taskbar, click Start, point to (All) Programs, Canon Utilities, then MP Navigator EX 1.0. Then click MP Navigator EX 1.0.
The MP Navigator EX navigation mode screen or one-click mode screen opens.

3. Point to One-click.
4. Click the corresponding icon.

Save to PC

Scan documents or photographs and save them to a computer.
The Save dialog box opens when you click this button. Specify the scan/save settings and scan.

Save as PDF file

Scan documents, save them as PDF files and start the specified application.
The PDF dialog box opens when you click this button. Specify the scan/save settings and scan.

Attach to E-mail

Scan documents or photographs and attach them to e-mail.
The Mail dialog box opens when you click this button. Specify the save settings and e-mail software program, and scan.

OCR

Scan text documents and open them in OmniPage SE by default.
The OCR dialog box opens when you click this button. Specify the save settings and application, and scan.

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place the document/picture , that u r lookin to scan face down ,
then , make sure the little display on the printer says : scan mode 
or should have scan button . 

hit the start or the scan button to start the process ., (ensure u hav the correct printer drivers installed on ur computer ..


for further help ., reply to me . 
gooday .

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