Question about Sunbeam 2351 Legacy Stand Mixer

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Gears are stripped Where do I find new ones - Sunbeam 2351 Legacy Stand Mixer

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S unbeam is very proud of its name and mixer products. I could tell you to cal a company by the name of BERG at its rep company RPM industrial, in Burlington Ontario Canada tel?. They probably made them in the second place. However, they will require the specs and you don't have. Just call Sunbeam Service and get a return address for them for you to ship them the damaged gears. Give them a note saying you are interested in the failure report but could you just through a couple of replacements in the mail.

Works every time.

Posted on Feb 01, 2010

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Posted on Jan 02, 2017

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It could be a different gear that is stripped in the mixer. There is also the chance that the gear that was sent you was damaged before it was put in, we do see chipped gears come from KitchenAid every once in a while. The best thing to do would be to take apart the mixer, clean the grease off the gears, and carefully inspect each one for chips or gouges in the gears.

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The clicking is probably a small nick in one of the gears, even the smallest chip can cause alot of noise or make the mixer click. Is the beater shaft still turning when you have a load in the mixer (bowl is full)
Or is it just clicking?

If the beater stops turning it is going to be caused by stripped gears, however if it is just clicking this would indicate just a nick in the gear. Either way I would recommend opening the mixer and replacing the damaged gear/gears.

Your mixer is considered a 5 Quart Professional, which means it has the same parts as a KitchenAid 6 quart mixer. The first thing you will want to do is take the mixer apart and disassemble the gearing. You will want to clean off the gears with paper towels and wd-40. Carefully inspect each gear once clean and replace damaged gears.

In the professional mixers when a gear strips you need to replace the grease and housing gasket, this is because the gears are all metal and there may be metal shavings in the grease which could cause the gears to strip again.

The most common gear to go bad in the Professional series mixers is the Worm Follower Gear (9706529). Here is a link to that gear on our website: http://www.mendingshed.com/wormfollower.html

Also, here is a link to the service manual for the mixer, this will aid you in taking the mixer apart and putting it back together correctly. http://lib.store.yahoo.net/lib/mendingshed/kitchenaid6qtservicemanual.pdf

We are one of KitchenAid's largest service centers within the US, and all parts we sell are genuine KitchenAid products. All parts are available at our website, www.mendingshed.com

Thank you,

Colleen
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800-339-9297

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Hello. I have a Kitchen Aid mixer made by Hobart between 1975 and 1978. It is a stand mixer with a 5-quart bowl that lifts and locks into place. While it was kneading a bread dough, the motor...


Hello Suzann,

I understand that you are having a problem with your Kitchen Aid 5 Quart mixer. It sounds like you have stripped the gears or the worm gear out. Although, it may not be an expensive parts repair it is not an easy task to complete if you are not mechanical enclined. There are many different little gears in these units.

My suggestion would be to take it a local appliance repair shop that works on mixers. If you can tell me the city that you live in I would be more than happy to give you the location of one or two repair shops. As the unit is so old you want to invest in a new unit and keep that one as a reminder of how long Kitchen Aid has been around.

Thank you for choosing FIxYa.com

Justin Burnett

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Mixer is making a kind of grinding or metal noise when turned on. Any ideas on what this might be?


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http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%208212369.pdf

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Is there a lubrication issue? Is there a bind or load to the drive after the gears? What has changed since it worked well? P{ancake batter would not be sufficient load to eat gears. Are you changing speeds under load?

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Hi. According to West Bend there are no parts available for your 41016 mixer. Your model is considered obsolete. Sorry!

If this solution has assisted you, please rate it. ricardok45

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1 Answer

Stripped beater gear


It is terminal. This is the fatal design flaw of these mixers. The gears are made of soft plastic and strip easily. Even the gear housing is plastic that is either glued or melted together to make it unserviceable. I have never suceeded in finding the part from either Sunbeam or one of the many appliance repair places on the web (who charge the cost of a new mixer for repair). Sunbeam does not repair them; if it is determined to have malfunctioned due to quality or design while under warranty, it is simply replaced with a new one. I had mine replaced under warranty twice, each time they sent me a new one complete with extra bowls and beaters. Now I have three sets of bowls and beaters and no functioning mixer.

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