Question about VXI BlueParrot B150 Wireless Headset

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Cannot get my vxi BlueParrot B150 to pair with my iphone

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Thank you for your recent inquiry about BlueParrott Headsets.

**B150 and B150 GTX Operating Parameters**

The B150 uses Bluetooth version 1.2. The headsets were built with the profiles of Hands Free (version 1.1) and Headset (version 1.0). The device code for our headsets is 4 zero’s.

Please call our customer support team at 800-742-8588 and we can walk you through this!

Thanks

VXi Support

Posted on Feb 03, 2010

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1 Answer

Cant hear on my blueparrot xpress headset


first, make sure it's fully charged, then check the bluetooth settings on your phone to make sure it's set up to use the headset. There could also be a feature on your phone that doesn't allow media to be played beyond a certain level. Last, try cleaning the earpiece out with a cotton swab if you've had it any length of time, you'd be surprised at how much dirt and grime can get it those things.

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The headset Blueparrott B-150 stopped working. What is the problem (? battery? fuse)


You indicated that your Blueparrott B150 stopped working. If your headset is displaying an indicator light when it is plugged into the charger the battery is receiving power. If you remove the headset from the charger and it will not turn on or function properly there could be an issue with one of the control circuits.

If you don't receive any indicator lights while your headset is plugged into the charger the charger fuse may simply need replacing. My first recommendation in this scenario would be to try the other charger that came with the headset. All Blueparrott Headsets come with both AC (wall) and DC (car) chargers. Replacement fuses for the DC (car charger) can be purchased at almost any automotive supply store. If you unscrew the knurled ring at the tip of the charger the tip will come off for fuse access (NOTE - be mindful that the tip is under spring pressure). Replacement chargers can be purchased on line at www.vxicorp.com.

If one of the control circuits is the issue the headset will need service. The VXi, Blueparrott B150 has a two year repair warranty from date of purchase. Please call our After Market Services Department at 800-742-8588 x2011 to obtain a return authorization number (or RA#). After you have received your RA# you may send us your headset to us via any means you choose (prepaid) with your RA# marked on the package, please include a copy of your invoice or receipt. If you do not have a copy of your proof of purchase we use the production date in the serial number as the warranty default start date. If the headset is in warranty the After Market Services group will either replace your unit with like new product or repair your headset as necessary. In either case, our goal is to turn the unit around for outbound shipping in two business days (please note this goal can be affected by volume at the time your unit arrives).
We hope this information is helpful to you. Feel free to visit us on line at www.vxicorp.com

Aug 14, 2011 | VXI BlueParrot B150 Wireless Headset

1 Answer

I cannot pair my new Blackberry Bold 9650 to my Blue Parrott Expressway. Any suggestions.


Hi Joe-

While you are pairing the headset and phone you want to turn off any WiFi or Data/Internet Connections your phone may be running. These applications can cause interference during the pairing process. We also need to make sure the Xpressway is going into pairing mode. From the OFF state hold the unit up to your ear. Press and Hold, the Multi Function Button (Biggest of the three buttons) until you hear a total of 6 tones. You will first hear 2 tones (keep holding the button) there will be few second pause (keep holding the button), you will hear 4 additional tones. Once you've heard all 6 tones the MFB should be flashing blue very quickly, like a strobe light - this is the pairing mode for the Xpressway. Have your phone search and when it locates the device it should call it by name VXi, Xpressway. Highlight and select the unit. If the phone asks for a pass code type four zeros, 0000. If the phone asks if you want to add or pair with the device select "yes". If you continue to have issues please call us 800-742-8588 for additional help.

Aug 09, 2011 | VXI BlueParrot B150 Wireless Headset

1 Answer

I forgot the password to enter into the phone


most blue tooth manufactures use a 4 digit factory pin pairing code they are as follows 0000,1234,9999,or 1111 i hope thiss helps

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Good day... You may find the users guide on the following web site.

www.blueparrott.com/pdfs/202711B_B250XTUserGuide.pdf or visit the VXi web site at www.vxicorp.com, go to the support tab (new window), support tab - Manuals, Find the B250 XT and download.

Hope this helps.

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1 Answer

Blueparrot turns on and pairs with phone but now no sound ect.


turn the bluetooth off and plug it in as if you are charging for a few seconds. Remove the charger and let it pair up. I bet you turned it off after you unplugged it. Had the same problem got help from another forum. hope that works. lemmie know jmuchina74@yahoo.com

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my hb250xt is paired to phone and the light is flashing blue. when I make a call it does not go thru the head set and the light go off until I end the call and then it comes back on. cannot talk thru headset

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