Question about HP OfficeJet 7410 All-In-One InkJet Printer

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Won't color print

We have a similiar one. Our is HP officejet d155xi and since we changed the ink last, the color ink will not print and the black is lighter than before. What can we do to fix this problem.

sweetma1@verizon.net Thanks

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If this is a heavy use machine, then it probably needs to be completely disassembled and cleaned from the inside out. A good cleaning cures most of what ails and inkjet printer.

Inkworks

Posted on May 21, 2008

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What are the ink cartridge numbers for this printer?


The OfficeJet 7310 can use different ink cartridges:
Black: HP 96 or HP 94 (high capacity - lasts for ~860 pages, if it doesn't dry out.)
Color: HP 95 or HP 97 (large capacity)
Photo: HP 99 (replaces black when you print on Photo papers)
Photo Grey: HP 100

See http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00227021&tmp_task=prodinfoCategory&cc=us&dlc=en&lc=en&product=391182 for the parts list of this printer.

If you were using the wrong ink cartridges, you would not be able to print at all. HP printers give errors when it doesn't recognize the cartridge as the appropriate one.

First check if you are printing in a low quality mode. This is under Printer Properties or Printer Preferences when you click Print or right click on the Printer in the Devices Control Panel. Go to the Printing Shortcuts tab. In the Advanced Options (click the button), you can change the ink volume and slide the tab to the right to add ink.

You should print a Diagnostic test page to see the color levels/reproduction relative to the HP settings and consider cleaning the print head. The diagnostic page is reached by pressing * and # on the printer. Then press 1, 2, and then 3. In this Service Menu, press the right arrow key twice and press OK to open the Special Reports menu. Press the right arrow key once and then press OK. See http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00242761&tmp_task=solveCategory&cc=us&dlc=en&lc=en&product=391182 to evaluate the printout's ink cartridge quality information.

I've seen dull colors on photo paper when you print on the wrong side. This is obvious since the ink will bleed.

The other common issue is differences between the color appearance on the monitor and the printer reproduction of that color.

I hope this helps.

Cindy Wells

Dec 28, 2012 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

The printer won't print. It says replace the color ink cartridge. All I want to do is print black and white.


You can only use the black ink cartridge without the color ink. But no need to replace them in your printer.
When you print just choose black and white for the printed text must be black not colored. But if you still received such notification...just try to replace the color ink cartridge to continue printing
Note: As per my experience. printer with exclusive black ink alone will damage the printer easily due to unbalance printing of ink

Sep 20, 2011 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

My HP Officejet 6500 Wireless printer won't print in black when trying to print from Microsoft Office Word and Microsoft Office Excel or PDF. The ink cartridge is new. I have turned the printer off and...


I also have the OfficeJet 6500 and had the same problem. The black text was printing using a mix of colored inks instead of the black ink, resulting in a grey, fuzzy text. I finally found a solution. In each application under Page Setup, there is an option called "Format for". Mine had been set to "Any Printer". I changed that to "Officejet 6500 E709n [830E4A]" and now it prints the black just fine. I have a Mac running 10.4.11. Hope this helps.

May 17, 2011 | HP Officejet 6500 Wireless All-in-One...

2 Answers

My HP Officejet 7410 All-in-One Inkjet Printer is doing the following: 1) It prints in color even when the document is black and white (using up the color ink) 2) It prints much more slowly than it did...


go into your driver and change your color preferences to black and white. that way when you want to print color you actually have to tell it to do so. which will save your color ink, and will print much faster. full color printing of a black and white document uses all ink colors except black to make what is called process black.

Dec 18, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

HP Officejet Pro L7650 Print head problem


The reason why the printer refuses to print if you get low on one or more colors is that the system runs off negative pressure through the ink lines to the print head. If you were able to continue printing with an empty cartridge you could get air in the respective ink line, disrupt the negative pressure, make it so that that color will no longer print, and require you to get the printer serviced to fix the problem. I own a Cartridge World ink refilling store and I feel this is a good machine (compared to some of the others out there). The only down side with this type of machine is the print heads expiring or getting clogged as you are experiencing. The reason the black is clogged and not the other colors is that the black ink is pigment based and the colors are dye based. The pigment based inks do tend to clog print heads over time. You can try to rehydrate the print head with warm distilled water. if you can't get it working to your satisfaction you can buy a new black/yellow print head for $72. With this type of printer you should print at least one black and white and one color document per week to keep the print heads fresh. If they sit too long without ink flowing through them then they can get clogged and print poorly. I hope this helps belay some of the resentment you hold towards your printer.

Nov 22, 2009 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

We have a hp officejet d155xi & our color ink & black & while cartridges do not last long. It was suggest to me that the print heads may be on their way out and it may fix the problem. Is...


You may try and change the setting in the printer and fax option in the control panel.

change printing preferences to Fast Draft this will help you to save ink catridges.

please do let us know about how you find the solution and do rate it.

Dec 06, 2008 | Computers & Internet

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