Question about Microsoft Windows XP Professional for PC

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Microtek Scanmaker 4850 not compatible with XP

When I tried to load the software to my scanner on my new computer I received the message that it was not compatible with the version of XP that I have as an operating system. It said to change the file Udnt.sys to Udnt.bak, however when I tried to restart the computer shut itself off and I had to restart and use the F8 key to get to the last configuration that worked. Is there something I can do? I have a Dell Inspiron 531s with XP professional. The scanner is a Microtek Scanmaker 4850 with software UMAX vistascan.

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Hi.

You need to update your XP with the service pack 2, it's available on
http://www.microsoft.com/downloads/Browse.aspx?displaylang=en&productID=38DF6AB1-13D4-409C-966D-CBE61F040027
Note the star * requires validation of your installed windows

Posted on Feb 19, 2008

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