Question about Brother FAX-1020 PLUS Plain Paper

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Brother 1020 Fax Technical Problem

Pages are now coming out completely black. I thought that there might be a problem with the cartridge and have replaced it, but the problems continue. I have had the machine for over five years but it has not had heavy use at any time, just the odd fax and photcopy, probably 500 sheets maximum over that time. Is anyone able to offer advice?

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If all page are coming out blank there is only one possibility. The Thermal Head (basically heats the ink on to the paper) has failed. It should be a relatively cheap fix but like you said the machine is know over five years old.

Posted on Feb 18, 2008

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Can i default to print black only


I am a Brother employee working for the software technical support department.

We have a solution for your issue posted on our solution site.

http://www.brother-usa.com/FAQs/Solution.aspx?FAQID=200000017380


Description of Problem 100000013536

How do I print in monochrome mode (black and white) using only black toner from Windows or Macintosh OS X?

Brother Software Technical Support
http://www.brother-usa.com


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