Question about Keurig Platinum B70 Coffee Maker

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Coffee maker says it is brewing but it won't draw any water from the resevoir. we have cycled it on and off, unplugged it, etc. It is only 1 month old and has worked fine until this morning

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What Model? These brewers (B70 & B77, usually from Costco) are defective & Keurig is replacing them with new units @ no cost. Just call the toll free # (866-901-2739) & they will ship out a replacement in 3 to 10 business days. I own (2) of these & they have both been replaced. Even if not the above mentioned models, call anyway & see if they will replace it.......

Posted on Feb 15, 2010

  • pickanyone Jul 26, 2011

    I called the number (1-866-901-2739) and the person on the phone was extremely helpful. We did some trouble shooting, then she simply sent me a new machine, free of charge, even though we were out of warranty.

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Related Questions:

1 Answer

Will not brew says it is ready


TRY...1. Lift up the water reservoir and drop it back into place. There is a magnet that has to be in the right position and putting the reservoir back into place causes it to go back where it should be.

2. It may be time to descale. Most models will give you a message when it's time to have the mineral deposits cleaned.

HERES HOW TO DO THAT...
Empty water resevoir. Disable auto off. Pour approx 48 oz of undiluted white vinegar into resevoir. PLace large mug on drip plate, run brew cycle, dump contents of mug in sink. DO NOT USE A K-CUP.
Repeat this process until the add water light is indicated.
Let brewer stand for at least 4 hours while still on.
Discard any residual vinegar in the resevoir and rinse thorughly.
AFTER approx 4 hours...fill resevoir with water.
RINSE:
PLace a large mug on the drip plate and water brew cycle. Pour the contents of the mug into the sink.
REPEAT this brew process until the add water light is indicated.
YOU MAY NEED TO REPEAT THIS "RINSE" PROCESS if you notice any residual taste.

Nov 10, 2013 | Keurig Special Edition B60 Coffee Maker

1 Answer

Need to descale k75.


Empty water resevoir. Disable auto off. Pour approx 48 oz of undiluted white vinegar into resevoir. PLace large mug on drip plate, run brew cycle, dump contents of mug in sink. DO NOT USE A K-CUP.
Repeat this process until the add water light is indicated.
Let brewer stand for at least 4 hours while still on.
Discard any residual vinegar in the resevoir and rinse thorughly.
AFTER approx 4 hours...fill resevoir with water.
RINSE:
PLace a large mug on the drip plate and water brew cycle. Pour the contents of the mug into the sink.
REPEAT this brew process until the add water light is indicated.
YOU MAY NEED TO REPEAT THIS "RINSE" PROCESS if you notice any residual taste

Nov 02, 2013 | Keurig K75 Black Platinum Coffee Maker w...

1 Answer

When I hit brew, it sounds like its going to brew and stops right away.


It may be time to descale. Most models will give you a message when it's time to have the mineral deposits cleaned.
HERES HOW TO DO THAT...
Empty water resevoir. Disable auto off. Pour approx 48 oz of undiluted white vinegar into resevoir. PLace large mug on drip plate, run brew cycle, dump contents of mug in sink. DO NOT USE A K-CUP.
Repeat this process until the add water light is indicated.
Let brewer stand for at least 4 hours while still on.
Discard any residual vinegar in the resevoir and rinse thorughly.
AFTER approx 4 hours...fill resevoir with water.
RINSE:
PLace a large mug on the drip plate and water brew cycle. Pour the contents of the mug into the sink.
REPEAT this brew process until the add water light is indicated.
YOU MAY NEED TO REPEAT THIS "RINSE" PROCESS if you notice any residual taste.

Aug 15, 2013 | Keurig Platinum B70 Coffee Maker

1 Answer

My machine does not completly drain the water into machine and does not make more than i/3cup of coffee


It may be time to descale. Most models will give you a message when it's time to have the mineral deposits cleaned.
HERES HOW TO DO THAT...
Empty water resevoir. Disable auto off. Pour approx 48 oz of undiluted white vinegar into resevoir. PLace large mug on drip plate, run brew cycle, dump contents of mug in sink. DO NOT USE A K-CUP.
Repeat this process until the add water light is indicated.
Let brewer stand for at least 4 hours while still on.
Discard any residual vinegar in the resevoir and rinse thorughly.
AFTER approx 4 hours...fill resevoir with water.
RINSE:
PLace a large mug on the drip plate and water brew cycle. Pour the contents of the mug into the sink.
REPEAT this brew process until the add water light is indicated.
YOU MAY NEED TO REPEAT THIS "RINSE" PROCESS if you notice any residual taste.

Apr 17, 2013 | Keurig B60 Coffee Maker

1 Answer

Leaking water out of bottom and will not brew a full cup


It may be time to descale. Most models will give you a message when it's time to have the mineral deposits cleaned.
HERES HOW TO DO THAT...
Empty water resevoir. Disable auto off. Pour approx 48 oz of undiluted white vinegar into resevoir. PLace large mug on drip plate, run brew cycle, dump contents of mug in sink. DO NOT USE A K-CUP.
Repeat this process until the add water light is indicated.
Let brewer stand for at least 4 hours while still on.
Discard any residual vinegar in the resevoir and rinse thorughly.
AFTER approx 4 hours...fill resevoir with water.
RINSE:
PLace a large mug on the drip plate and water brew cycle. Pour the contents of the mug into the sink.
REPEAT this brew process until the add water light is indicated.
YOU MAY NEED TO REPEAT THIS "RINSE" PROCESS if you notice any residual taste.

Apr 14, 2013 | Keurig Platinum B70 Coffee Maker

1 Answer

I Just love this machine however the past two days it is only giving me half a cup of coffee and then at the same time as it is filling my cup it is also putting the hot water back into the resevoir tank....


1.Power off machine.
2.Using a metal paperclip, insert it into left side of top needle. It must insert at least 1" deep.Insert it into slot on right side and again from back of needle.
3.Remove KCup cradle.Separate bottom from top.In the top section, insert the paperclip up into bottom needle from the bottom upwards.It will not go all the way thru and this is normal.
4.Reassemble KCup cradle and reinsert it back into coffee maker.
5.Power on machine.
6.Brew a cup of water only.There may be coffee grounds in the water and these should eventually clear during the remaining steps.NOTE: A large cup brew cycle should output a full 8 ounces (235cc).Less means there is still a blockage
7.Empty reservoir and fill with undiluted distilled white vinegar.Repeatedly run brewing cycle until Add Water light comes on.
8.Make sure Auto-OFF is NOT set and let last cycle of vinegar remain inside machine for 4 hours.
9.Refill reservoir with fresh water and repeatedly run brewing cycle until the water is clear and odorless.
10.Set Auto-OFF, if preferred.

Mar 27, 2011 | Keurig B60 Coffee Maker

1 Answer

Coffee is in water is in nothing happens


You may not have enough water in the tank.
Follow these steps

1. With the coffee pot unplugged, fill your resevoir/tank until water begins pouring out of your sprayhead and brew basket.
2. Wait for the water to finish dripping then plug in your Bunn.
3. Let your Bunn warm up for at least 8 minutes.
4. Run a test cycle with clean water, remembering to use the water pitcher provided for this purpose, while leaving your empty pot on the burner beneath the brew basket.
5. If your cycle completed, and your coffee pot is filled to the desired level you are ready to make coffee.

Remember that these Bunn models have no water filter2_bing.gif installed, so, the cleaner the water the better tasting the coffee.

Jan 04, 2010 | Bunn VPR Coffee Maker

1 Answer

Our Keurig only dispenses a partial cup of coffee. We descaled as recommended and did the paperclip cleaning of the need,es and no improvement. When we press brew, it draws an appropriate amount of water...


Keurig coffee maker dispenses only part of a cup (about 5 ounces) after brewng one cup. Running a second clear cup (w/o K-cup) shows coffee grounds in cup of clear water. the maker will then brew a full cup of coffee. It appears that the top pin is too long and goes into the coffee after it punches through the top of the K-cup. Some of the gorunds appear to get stuck in the top pin.

Nov 10, 2009 | Keurig Platinum B70 Coffee Maker

1 Answer

Pumping more water out than what i put in


This coffee maker uses a resevoir tank system - the water you pour in pushes out water that is already heated - the water you pour in won't actually be used for that pot of coffee! For that reason you should only use full pitchers when filling. You may need to cycle through 2 or 3 fillings before the input matches the output once more. The capacity of the resevoir is about 3 pitchers; you can brew 2 pots in a row before the machine needs a break to bring the resevoir back up to temperature.

Nov 12, 2008 | Bunn VPR Coffee Maker

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