Question about HP DeskJet F380 All-In-One Printer
To summarize what has been done and/or what we know so far:
1. You cannot install the CD driver/installer of an HP DeskJet F380;
2. you have administrative rights and/or are the administrator;
3. you are not running a registry lock such as Ad-Watch;
4. there are no known viruses, suspicious/malicious files,
5. you can access all including restricted functions.
Other things you can try:
a. clear all pending print jobs;
b. clear the print spooler & queue;
c. use Disk Cleanup to clean all temporary and unwanted files;
d. uninstall all instances of the HP F380 in the Printers & Faxes;
e. verify that no instance or remove any of HP F380 in Add/Remove Programs;
f. verify that no instance or remove any of HP F380 in MSConfig;
g. verify that no instance or remove any of HP F380 in Registry;
h. run registry cleaners such as RegClean, WinOptimizer and/or WinDoctor;
i. remove/re-install all Universal Serial Bus Controllers
j. update/patch your USB port from Microsoft
k. update your USB drivers from the motherboard manufacturer;
l. re-install the HP F380 following the directions and on-screen carefully.
Pls update results of above.
A friendly not, your initial/original post was "Please help ." and nothing more. I am providing assistance on the assumption that you are asking for help and not demanding it as reflected in the tone of your questions above.
Good luck and kind regards.
Posted on Feb 19, 2008
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