Question about HP DeskJet F380 All-In-One Printer

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Sreedipto again Hi , I ve checked all that u have asked me to. I can acces my folder options,task manager and msconfig . Now what is the problem ? Is it a problem of the registry?

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  • Anonymous Apr 12, 2008

    i get amessage printer spooler not running

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Hi again,

To summarize what has been done and/or what we know so far:
1. You cannot install the CD driver/installer of an HP DeskJet F380;
2. you have administrative rights and/or are the administrator;
3. you are not running a registry lock such as Ad-Watch;
4. there are no known viruses, suspicious/malicious files,
5. you can access all including restricted functions.

Other things you can try:
a. clear all pending print jobs;
b. clear the print spooler & queue;
c. use Disk Cleanup to clean all temporary and unwanted files;
d. uninstall all instances of the HP F380 in the Printers & Faxes;
e. verify that no instance or remove any of HP F380 in Add/Remove Programs;
f. verify that no instance or remove any of HP F380 in MSConfig;
g. verify that no instance or remove any of HP F380 in Registry;
h. run registry cleaners such as RegClean, WinOptimizer and/or WinDoctor;
i. remove/re-install all Universal Serial Bus Controllers
j. update/patch your USB port from Microsoft
k. update your USB drivers from the motherboard manufacturer;
l. re-install the HP F380 following the directions and on-screen carefully.

Pls update results of above.

A friendly not, your initial/original post was "Please help ." and nothing more. I am providing assistance on the assumption that you are asking for help and not demanding it as reflected in the tone of your questions above.

Good luck and kind regards.

Posted on Feb 19, 2008

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Hi again XX,

That or you have a virus preventing certain administrative rights, installing something new such as your printer is one.

Some viruses could not be detected outright by your Anti-Virus. Checks that you can perform that would indicate you have certain types of viruses are:
1. see if you can access your folder options;
2. see if you can open your msconfig;
3. see ify you can open your Windows Task manager.

Thank you for asking me to be your Tech Buddy and the post back.

Pls update results of above tests.

Cheers.

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