Question about HP Photosmart M447 Digital Camera

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Lens error M425-12 (7f80) appears/ camera shuts down

For some reason , when I turn the camera on- ; Lens Error M425-12 (7F80)
appears on the screen & it shuts down in 4 seconds or so! I have replaced the batteries and still no change.

the camera comes on and says turn the camera off and on again with the following code m440-33 but i cut the camera off and on again and the lens will not go back into place and i can't take any pictures.

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  • Cameratooshy May 07, 2008

    I have exactly the same problem.

    There isn't even an Error M440-33 listed on the HP website. How rubbish is that?!

    Have changed batteries etc. Still not working. Camera only a few months old.

  • jessywessy Jun 17, 2008

    well i went to the beach and left my camera in my bag.. i could take pictures after we left but the next day my lens would not extend...it says lens error m440-33 and i think that maybe i have sand in the lens..but i did use a can of air to get it out and it still won't extend..i have only had the camera for like 6 months.

  • mnv_deluna Aug 18, 2008

    i used my camera allday yesterday and it was just fine out of nowhere today i tried to take some pictures, and it shut off and on like three times and now the lense wont go back in what did i do, i just got this camera tht came with my hp computer...........

  • sarahkay2016 Oct 12, 2008

    duuuude i got sand in my camera too! it stoped working the next day! when i turn it on a red screen comes on that says "LENS ERROR. try turning camera off then on again. for more information, please go to www.hp.com and search for the following code: M440-33"

    the site doesnt tell you anything bout this error.

    i changed the batteries and attempted to clean out the sand using a needle, but my poor camera seems to be lost and gone forever :(

    any solutions?

  • Anonymous Dec 23, 2008

    my camara comes on but when you look thre the lens its dark. i think the lens is stuck

  • sweetyt Dec 23, 2008

    screen is black when you turn on camera, the flutters do not open and the optical zoom does not come out. help need camera for christmas..

  • Anonymous Feb 28, 2009

    My lens wont come out at all. I get error code M440-33

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Why can"t I take pictures

Posted on Jun 18, 2014

Yea.. i also got sand in my camera and i have thje same problem... there is no help anywhere on the internet for us :(

Posted on Jul 20, 2008

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if the blue light flashes 4 times Main power led to on/off switch is crushed and not enough power gets through.
you have disassemble the camera.
I would think first before tring this.
Remove 3 screws on bottom, 1 in battery compartment, and 1 at very top of usb flap (look good).
Now slide the side piece starting at the usb flap then apply pressure to top and away from unit.
now look for 1 silver and three black screws (facing back and front, look good).
See the big red wire leading to main on off switch if it crushed thats the problem.
I replaced it with a longer piece of wire.
Remember to replace battery door first if it fell off during process.
*TEST NOTE: You can place batteries in and place a penny across the bottom to test before you put it back together.

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