The primary phone sets the ring for all phones. If it is off, nothing will ring. Once it is on you may set the volume of the rings on all sets individually. If you have the manual, look under Ringer Off on the main set. Hope this helps, let me know
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(I am assuming you are a business.) You don't have a power problem, you have a line trouble to or inside the phone itself. Phones operate with two wires: tip or green wire transmit the outgoing sound (voice); the ring or red wire transmit the incoming ringing signal. Your ring side is shorting out after the first ring. This short can exist in a local central office that transmits your dial tone to you; can exist in the underground/airial wires to your buiding; can exist in a wire closet (a riser wire closet from the basement wire closet to your floor); or in your the very base of your phone. You can have your service provider to verify the ring side of your service at the basement equiptment room. They may charge to verify any further; however, it is common to have this short appear from the central office. If the central office is transmitting a good ring side signal, pay a local communications company to verify your line from the basement entry point to your office(s). NOTE: FIRST TEST OUT A CORDED PHONE AND SEE IF IT RINGS OK...THAT WILL ISOLATE THE TROULE TO YOUR PHONE IF THE CORDED PHONE RINGS OK. GOOD LUCK.
Here some solutions for your problem + a link to the user manual.
**Selecting the Ring Tone and Volume Your phone has five different ringer tone/volume combinations you can choose from. To select the ringer: 1) With the phone in standby, press [vol/ / ] or [vol/ / ]. 2) The phone will sound the different ring tones at different volumes. To turn the ringer off, select RINGER OFF. 3) When the phone sounds the ring tone and volume you wish to use, press [end].
**Temporarily Mute Ringer If the handset is off the base while an incoming call is ringing, simply press [end] to mute the incoming ring. The ringer will sound with the next incoming call. Note: You can only mute the handset ringer if the handset is off the base when the phone starts ringing. Adjusting the Earpiece.
**Here is also a link to the phone manual http://www.uniden.com/pdf/EXI4561om.pdf
From each phone, press PROGRAM 99 and the INTERCOM or CO buttons TWICE, then dial 1-8 and STORE. (default is 2). You can now make each line and intercom different, or each phone (up to 8) different. After you finish with each phone, just pick up and drop the handset back into the cradle to end programming.