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Acer Aspire 3610 PC Notebook

Cracked front cover at hinges (by 19 users)

posted by manda442 on Feb 18, 2008


I have had my acer 3610 for a year and a half now, and at the hinge on the front of my laptop there is a large crack that just continues to grow, the more I use it.
Is anyone else having this problem??

This Problem has been added to the Share Your Expertise Page under "My Work Queue".

18 Other Users Have The Same Problem

Comment by Guest, posted on Jul 20, 2008

Same probelm. The back of the screen is cracket by the hindges and the silver pieces have broke of and today the screws fell off. I have about 8 buttons missing. I think acer is a horrible product and will never purchase it again.

I will be contacting Acer to let them know my opinion of their product.

Comment by dpcol2bur, posted on Jul 10, 2008

same problem

Comment by mr_dsamir, posted on Jul 03, 2008

I have acer aspire 3610 which is almost 2 years old by now. Since I keep my laptop open most of the time, there is a big crack at the hinge of the lid on both side. I noticed it very lately. Also, there is some internal disturbance inside the LCD screen near the place where the crack is.

Is there any solution for this.

Comment by Guest, posted on Jun 30, 2008

My Acer Aspire 7100 Laptop has the same problem after only 1 year the left hinge has cracked all the way to the inside now and now it doesn't close right and I paid over 1500.00 for it. Never again will I buy an Acer Now my wifes HP compact has a better hinge system and she has not had one problem with hers so just a word of advice do not buy an acer and look closely at the hinges of the computer you do buy and make sure they look like the HP Compact laptops hinges. And Acer should feel ashamed to place their name on these crappie notebooks they are making. They should be forced to fix these peices of junk!

Comment by Guest, posted on Jun 12, 2008

Yep me too. the crack on the left hinge only gets worse! The corner of mine looks like it is almost ready to break off. I have had mine for three years and the right hinge has started to crack now. I can see inside. Is there anything we can do?

Best Solution
posted on Feb 25, 2008
FixYa! (100)

Racineperson


Rank:Apprentice Apprentice
Rating: 100%, 2 votes
I bought my Acer Aspire from in August of 2006 and the cover cracked near the hinge yesterday. I have babied this laptop since I bought it and it rarely leaves the house. It seems to be a design flaw. I plan to see if Circuit City covers it under its extended warranty.

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Solution #2
posted on Jul 20, 2008
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Guest

Guest

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";}I had my Acer Aspire 7100 laptop for about two years and ithas also broken on the left corner of the LCD screen at the left hinge. Uponcloser inspection it seems the left hinge began seizing up with the opening andclosing of the screen and it was becoming slightly harder and harder to closeover the past several months and was making slight creaking noises until thehinge finally stopped rotating and by that time the force from pulling the liddown pulled the plastic away from the hinge that was no longer rotating -something had to give and it wasn't the seized up hinge it was the plasticencasing the LCD screen. The plastic pulled apart at the corner and the hingethat was not longer rotating was acting as an obstacle pulling the plasticfarther apart if I closed the lid. I eventually popped the broken left hingeout of the hinge compartment to prevent it from damaging the plastic around thescreen anymore and I am using just the right hinge for now as it is working byitself to close the screen and hold it up for viewing. I will eventually superglue the corner of the plastic screen encasement and look for some otheroptions to assemble some replacement hinge system to compensate for the brokenhinge that I had to remove.

Seems like the hinges were not of a very high quality (maybe someone skimped onthe hinge procurement) or maybe Acer received a bad batch especially if this isa systematic problem that is affecting many Acer laptop users.

Acer is known for packing a lot of mid range features into low-cost laptopsystems so I reckon something had to pare down costs in other areas of thelaptop materials ... looks like it may have been the hinges.

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Solution #3
posted on Jul 17, 2008
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harjeemann


Rank:Apprentice Apprentice
Rating: 0%, 0 votes
well guys i am having the same problem and write to acer about the bad design of the product but i know no one going to take care i spent 5$ on calling different executive at acer so the only solution i think is to repair it and sell it ASAP and buy some other laptop. can any one tell where i can find cheap lcd back cover.
cheers
harry

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Solution #4
posted on Jul 10, 2008
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Guest

Guest

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
I was sort of suprised to see that this was a problem for many people. I have cracks on both sides and the keyboard has at least 3 keys that have fallen off. Im planning to get a different brand of laptop. ACER SUCKS.

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Solution #5
posted on Jun 27, 2008
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Guest

Guest

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
I've had the same problem twice. The first time I sent it in to be repaired and it came back good as new, but four months later, despite being careful, the crack is back in the same spot and has been growing since.

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Solution #6
posted on Jun 11, 2008
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Guest

Guest

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
My acer 3610 also had a crack but on the right side i contacted acer and they fixed it for me.

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Solution #7
posted on Feb 19, 2008
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IB4G2008


Rank:Wiz Wiz
Rating: 81%, 1622 votes
is the crack in the hinge itself, or is it in the body of the bezel of the lcd?

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18 Other Users Have The Same Problem - Continued

Comment by kp1234, posted on Jun 10, 2008

Yes! I have had this laptop for less than two years and the top cover began to crack near the left hinge within a year! The extended warranty that I purchased from Nebraska Furniture Mart does not cover the case, just the electronics. I am really hot about this! Did anyone have any luck dealing directly with ACER?

Comment by markosh, posted on Jun 10, 2008

I have the same problem. What did you do to fix it?

Comment by billjoie, posted on Jun 04, 2008

I have same problem with my 3610 laptop back cover cracked on the outside of the left hinge (left when looking at it from the front of the computer). Glad to see some of you have been had success with respected warranties. Hope they will do the same for me

Comment by cc400est, posted on May 27, 2008

Same thing happened to my sons. I was wondering what he was doing to it. Glad there are other posts with same problem. I will call Acer and see if they are going to do anything. I have a retail computer store and we will se what they tell us as dealers. ccenter@neb.rr.com

Comment by cgama, posted on May 21, 2008

my aspire 3610 has the same problem in its early stages, the cracks have started developing, and they seem to increase everytime i close and open it. i need a redeemer fast....

Comment by sublimegreen, posted on May 18, 2008

mine too!
lets all contact acer and yell at them!

Comment by stan94131, posted on May 15, 2008

Same problem: my 3610 developed a crack on the cover next to the left hinge.It keeps growing as I open/close the cover and I am afraid it will eventually damage the LCD screen. I've been trying to not close the lid as much as I can but I have to if I'm traveling with the PC. I've tried super-glueing the crack but that didn't work at all.

I thnk the problem is that the hinges on this laptop, unlike other laptops, are quite stiff and it takes a bit of an effort to open the lid. While you are opening it, it pivots the lid and puts a torsional load on it. The plastic lid was not designed for that load.

Comment by Guest, posted on Apr 26, 2008

I bought my Acer 3610 in December 2006, it started to crack on the left side about 6 months later, now it has come apart completly on the left side an has started to crack on the right side.

Comment by Bigdog7, posted on Apr 18, 2008

I'm thinking about the fastfixhinge.com solution

Comment by boyumz, posted on Mar 29, 2008

Yay, it turns out since I charged the purchase on my Mastercard, and I still have the receipt, and I still have a copy of the warranty the laptop has an additional 1 year warranty provided by the bank that issued my credit card. I called and they are sending me a claim form. I don't know how long the process will take, but it's better than nothing. So, check your receipts to see how you originally paid for the laptop.

Comment by boyumz, posted on Mar 28, 2008

I bought two of these laptops for my kids back in Aug 06. One of them had this problem almost right away. My son kept using it until it was close to the time the warranty ran out and then I called Acer. They instructed me to send it back, which I did. About a week and a half later, it was returned looking like brand new! Now the other one is just starting to crack, so I plan on checking with my credit card company to see if it is covered from when I bought it.

Comment by arrrrghh, posted on Feb 21, 2008

have the same problem,case is cracked above both hinges and one hinge is now totally broken free

Comment by leo2448, posted on Feb 20, 2008

Mine started as a crack on the front cover at the left corner over the edge of the hinge, then the corner broke off completely and then the same thing happened on the right corner. Both corners are off, and the cover is detached from the hinges. The screen still works but it is very fragile.

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