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Yesterday my webcam was working perfectly and today when I try to access my viewnetcam account, i get a message that says " Failed to connect: try again and access with registered camera host name". My isp is working fine and there have been no changes, but suddenly I can't access my site from my computer, my iphone, or my friend's computer and all of those were working yesterday.

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Hello

it sounds like to me that the camera is no longer registered properly on your account, try to set it up again, it should work again.

Posted on Jan 31, 2010

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To access your camera from the Internet you will need to configure uPnP (or configure port forwarding manually) and register with some kind of dns service like viewnetcam (or know your home's external IP address assigned by your Internet Service Provider).

1. To configure uPnP on your camera, look in the network settings for an automatic network configuration option - this will trigger the camera to talk to your router using uPnP to set up port forwarding. The default for one camera is to use port 80 for the outside port and something like 192.168.1.253 for the internal network address (internal to your home only). uPnP will try to configure the second and third cameras to external ports 50000 or 50001. My router failed to configure the 3rd camera so I had to manually add a port forwarding option from my router's admin pages. To note, you can configure all port forwarding manually from within the router admin pages. Just list the internal network address to your camera (like 192.168.2.253) and specify a different port for each camera (like 50000 to 50000). You can then access your camera by typing in 192.168.2.253:5000

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RECEIVED THE FOLLOWING INFO FROM A PANASONIC REP IN TORONTO PERTAINING TO SETTING UP A SECOND CAMERA:
"THE FIRST CAMERA MUST NOT BE AT ADDRESS XXXX.XXXX.XXXX.253 (EXAMPLE 192.168.1.253). DO ONE OF THE FOLLOWING BEFORE SETTING UP THE SECOND CAMERA:
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HOPE THIS HELPS YOU.

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