A few days ago the freezer stopped working and everything inside defrosted. Then today the fridge itself stopped working though the light still turns on when you open the fridge door.
This has been happening on and off for two months. It will turn off by itslef and then start working on its own again. I have had people come in to look at it, and nobody knows what the problem is. The fridge is three years old.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
switch fridge off and defrost it 24hrs. inside fridge remove panel and locate the flap on the thermostat. put something behind it to jar it open about half inch. restart fridge and see if it cures problem. if it does fridge thermostat requires replacing. jaring the flap open is only a temporary fix to diagnose problem. but i did mine 4 months ago and still fine
Hi monica , the heating element in your freezer might be bad or the thermostat. that is way your freezer is not melting the ice inside and the noise that you hear it's the fan that prob' tuch ice or also is getting bad. let me know if you need more help...
The fridge gets its cold air from the freezer through a vent(damper)
between the freezer and fridge.The fan in the freezer blows air through
it.There is a flap you adjust with the
fridge temp. control. Make sure it's opening and closing when you adjust the
fridge temp .
If the evaporator coils behind the back panel of the freezer
are icing up because of auto defrost failure that will stop the circulation of
cold air and eventually affect the freezer too.
check defrost timer, defrost heater, defrost thermostat. In
most newer models the timer has been replaced by an electronic control board.
If the heater and thermostat are ok it’ll be the control.
You can turn the defrost timer till it clicks
and everything shuts down. The heater should now come on. If it does, replace
the timer. If it doesn't, check the heater and defrost thermostat. Turn the
timer again till everything starts back up to end the defrost cycle.
Could you look inside the freezer compartment and after unplugged remove the panel to see if ice is blocking the vent to fresh food compartment. If there is ice it could be something is not working with the defrost cycle. Your refrigerator has a control board that handles these processes but other factors can cause ice buildup in vent. Thanks, Sea Breeze
hi!!! You seem to have a problem with your evaporator fan motor or the defrost mechanism on the frig.That the defrost timer..Listen manually turn of your refrigerature and turn it on again when all the ice melts away if the fan work or runs then its your defrost timer on the frig.Easy fix man..Good luck..
You said, I opened my freezer today and everything was defrosting. The fridge is
working fine. I thought maybe did not shut properly so made sure it was
closed and 8 hours later it is still not freezing. The fan is working
but the air is refrigerator. HELP!!!
1.Try unplugging the fridge for 5 minutes and then restarting it! This may reset the system! 2.If the freezer is so full that the rear vents are blocked then this may happen. Because the fridge and the freezer share the air! 3. If not then the freezer and the fridge have different controls and the freezer control if faulty!
then you need service. ur site has good service companies in your are for our customers! Bless You, please give me a good rating before you sign off! thank you
The defrost cycle is not happening like it should, that's what causes the block of ice (and poor air flow). If you have all that defrosted look at the defrost bi-metal, it usually is a small round disk with a couple wires coming out of it and it's clipped on the coils. When it's cold enough, it passes electricity to the heat elements, when it gets hot enough it "opens" and kills power to the heat elements. If that is bad (swollen cracked or bloated) and not passing electricity to the elements that's the problem. Another item would be the defrost timer itself, if it doesn't work (no clock motor turning) then it will never go into defrost. And the last and usually least expected failure would be the heat element themselves not working