Question about Trango Hx HX251 Radio Control Helicopter

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My HX252 R/C chopper do not fly. I tried all the procedure but without success. I noticed also that the transmiter has two light: green and red. But do not change during chopper operation. Also i noticed that chopper turn clockise same as main rotor. I tried to disconect the tail rotor and noticed no rotation of chopper, indicating that maybe main rotor do not develop full power. Also i noticed that main rotor is loose ( i stopped main rotor using may hand and gear still rotates

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