Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Hp officejet 7310 all in one... flashishing check

Flashing check color catridge.. already replaced both cartridges.. what else can be wrong?

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I have to ask this question of you, just to make sure this is not an issue. Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
Don

Posted on Jan 31, 2010

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Posted on Jan 02, 2017

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1 Answer

Asks me to check catridge on right. Nothing appears wrong and a replacement gives the same problem


if you have replace the black cartridge with an other one and it's still ask you to check right cartridge try cleaning the contacts in the printer that cartridge is resting

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The ink cartridge I replaced in my printer is not working.


I have one of these printers (7210-7310) with this same problem and this is what is wrong with it. There is a small wire spring that holds the ink cartridge in place in each cartridge holder. Remove the color cartridge and inspect the ribbon cable (it gray) inside the ink cartridge holder. There is a big problem with these HP printers where the spring pokes a hole the ribbon cable breaking one of the wires and rendering the printer useless. Poor design by HP, sorry.

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Dec 11, 2008 | HP OfficeJet 7310 All-In-One InkJet...

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Make sure the power is on, and the shield drops, so you can access the black cover.

Sep 17, 2008 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

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You should be able to send out a fax on there without replacing the cartridge.

Jul 28, 2008 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

7310 Cartidge Change Issue


You can download the drivers and utility software for the Officejet 7310 from HP's site here or you can run a cleaning cycle from the front panel - select setup and cycle through the choices.

It sounds like you have a defective cartridge, most common with remanufactured cartridges. If it is an HP original you can check the two year warranty as shown here. If the HP oriinal cartrdige is defective and still in its warranty period you can return it to your dealer or contact HP for a replacement. If the cartrdige is a store brand or some other remanufactured cartridge contact your delaer for a replacement.

Regards,
Bob Headrick, MS MVP Printing/Imaging

Jun 16, 2008 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Printing is crooked on the page...otherwise prints beautifully


Sounds like the print head / ink cartridge is not seated all the way. Open the door and check it. It also may be the wrong print head / ink cartridge. If you replaced the print head / ink cartridge recently, you may have the wrong one for your device. If it is a off brand or refilled print head / ink cartridge it may be damaged or incorrectly identified.

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