Question about Bissell 7901-1 ProHeat Scotchgard Upright Wet/Dry Vacuum

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Bissell 7901 proheat

When i try to push my cleaner it feels like the wheels are sticking, or the cleaning bar is jamming. I checked the wheels and the bar but i cant see anything. what would prevent it from gliding when you use it

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Front bottom, is catching. If this has the inner clear window, check to see if the front window and the inner window are in place and the screws tight. At the center, one has like a hook and the other has a slot for that hook to go in. There should only be a slight gap between the two. The inner window has broken where one of the screws holds it in place, in which case you will have to replace it.

Posted on Feb 19, 2008

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Posted on Jan 02, 2017

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Brush bar not rotating. have cleared the head. suspect its the belt but cant get inside because the screws wont unscrew. could I need a complete new brush head . dyson is about 6 years old.


Hi there, it's Jack at Dyson.

DC25 doesn't have a traditional, user-replaceable belt. Instead, the belt is engineered to last the lifetime of the machine in normal use. The belt is protected by a sensor which shuts off the brush bar if something jams it. If the brush bar isn't currently rotating it's very unlikely to be related to the belt itself.

If you've been unable to reset the machine by removing any threads or hair from the brush bar and endcap, we'd appreciate the opportunity to take you through some further troubleshooting checks to pinpoint the cause of the issue. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking to you. If a repair or a replacement part is needed, we can also confirm if your DC25 is within the Dyson parts and labour guarantee period.

Please be aware that any remaining Dyson guarantee coverage on your machine could be void if you dismantle the cleaner head as you've described. For this reason we'd encourage you to get in touch directly for assistance rather than attempting a repair.

Feb 21, 2015 | Dyson DC25 Animal Bagless Upright Vacuum

Tip

Cordless Shark Vacuum Brush Bar Stops Working


My cordless Shark Vacuum brush bar would stop working each time after a few minutes of use. I was getting ready to throw the vacuum cleaner away, but decided to pull the bottom cover and check it first. I did the following modification and now it works great!

Just a few notes before attempting this tip: You need to be carefulafter this modification if you see the brush bar stop as this couldmean the bar is really jammed and there is a risk of the brush barmotor burning out. Most of the time disabling any fuse or circuit breaker is a very bad idea and could ruin equipment and even cause a fire. In the case of this tip, only consider the modification if you areready to get rid of the Shark because of the brush bar problem. Another option is to replace the circuit breaker, however consideringthe time and money involved vs. the cost of the vacuum cleaner it mayor may not be worth it to you. I did this modification to my cordlessShark about 4 months ago, and have had no further problems with it. I takes about 15 minutes to do this modification using a screw driver and wire cutters.

1. With the vacuum cleaner off, check the brush bar by manually rotating is with you hand. It should not be jammed or very difficult to turn. If so, remove the brush bar and clean it. Try the vacuum again. If you still have a problem with the brush bar stopping, proceed to next step.
2. Remove bottom cover around brush bar / motor.
3. There are two wires going to the brush bar motor, one wire includes a small circuit breaker.
4. Clip the circuit breaker out of the wire and reconnect the wire straight to the motor.
5. Re-install bottom cover.

on Apr 25, 2010 | Vacuums

1 Answer

Brushes are not turning on my Dyson 24 vacuum - how can I fix it?


Hi there, it's Jack at Dyson.

DC24's cleaner head is protected by a sensor which shuts the brushbar off if something jams it. To reset your DC24's cleaner head, we would recommend following each of the steps shown in the video below. I appreciate you've already tried the reset button, but it's important to follow all of the steps in the process:

It can help to use something like the eraser-end of a pencil to firmly press the red reset button. You should hear and feel a click as it engages. Please note, the brush bar will never rotate when the machine is standing upright, so make sure you recline it into the normal vacuuming position before testing.

If you'd like additional assistance after giving this a try, you're welcome to contact our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU). If a repair or a replacement part is needed, we can also confirm if this is covered under your Dyson guarantee.

Feb 10, 2015 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Dc40 BRUSH BAR WILL NOT TURN - WHY


Hi there, it's Jack at Dyson.

As with many Dyson upright vacuums, DC40's brush bar is engineered to shut off for protection if something - for example, a shoelace or a rug fringe - jams it. To reset your machine, please follow the steps shown in our video guide:


Checking the cleaner head for any obstructions, and removing any threads or hair from the brush bar and end caps, should resolve the issue. However if you would like further assistance from our experts after giving this a try, please give our experts a call directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Oct 11, 2014 | Dyson Dc40 Multi Floor Lightweight Ball...

1 Answer

Dyson dc 47 head won't turn on


Hi there, it's Jack at Dyson.

If the brush bar in your DC47's carbon fibre turbine head isn't rotating it's worth checking it's set correctly. You can turn off the brush bar manually to clean delicate rugs, and it's possible the brush control may have been accidentally activated:

6417c079-7048-4bbe-93ea-5b7c298c8655.jpg
It's also a good idea to check that the brush bar is free of any threads or hair, and that there are no obstructions in the cleaner head which could be jamming it:

This should resolve the issue, but if you'd like some further advice from our experts when you've given this a try, please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US) or 1800 239 766 (AU).

Jul 11, 2014 | Dyson DC47 Animal Canister Vacuum Cleaner

2 Answers

Hoover wind tunnel premium is too hard to push


Chris Jones I tried your suggestions and the cable seems to be moving fine.. in my Case it seems to be just the wheels on the bottom of the vacuum as if they are jammed but I dont see anything.. I cant even spin them by hand (I'm assuming I should be able to lol).. I know I really need to clean the bottom of it but I dont see anything jamming the wheels up
7_24_2018_8_42_17_pm.jpg

Dec 24, 2013 | Hoover U6437-900 / U6439-900 Windtunnel...

1 Answer

The brush will not turn


Hi Richard,

DC24's brush bar is engineered to shut itself off to prevent damage if something jams it. Once you've checked the checked the cleaner head for obstructions and removed any threads or hair from around the brush bar, you can reset the machine as shown in the video attached.

Tip: It can help to use something like the eraser-end of a pencil to push the reset button. When pushed correctly you should feel a click.

Please note: The brush bar will never rotate when DC24 is standing upright, so make sure you recline the machine into the normal vacuuming position before testing it.

I'm confident this will resolve the issue, but if you would like any further advice from our experts you can reach us directly by calling the Dyson customer Helpline on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Sep 21, 2013 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

My dyson dc24


Hi there Shane, it's Jack at Dyson.

DC24's brush bar will shut off if something jams it - for example, a rug fringe or a shoelace. Once you've checked the cleaner head for any obstructions, you should be able to reset it. To do this, please follow the steps shown in the video.

It may help to push the red reset button with the eraser end of a pencil or something similar. You should feel a click as you push it in.


The brush bar will never rotate when the machine is standing upright, so please make sure you recline it into the vacuuming position before testing it.


If you do need further help after trying this, please give our experts a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).


Best wishes,


Jack
Dyson Online Customer Support
www.dyson.com

Jul 30, 2013 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Water not getting to cleaner head when pushing down the pedal. Cant find any blockage, motor sounds ok


some times the tip /nasal git plugged from soap, it gets crystallized. can try running clean hot water in place of soap. Hope this helps please feel free to let us know if you would like more info. Thank you , Have a good day

Aug 02, 2010 | Bissell Carpet Cleaner Powerbrush Deep...

1 Answer

Electrolux 6985A wheel (the one on the cord side) is sticking. How do I remove it to clean out the hair or whatever is making it stick?


Most of these wheels have a push fit. the larger the diameter the tougher to reach the axle portion, but it generally has a flex cutout on at least one side which you can push in slighlty with a long flat screwdriver. Try spraying with WD 40 or silicone spray rather than remove the wheel

Oct 30, 2009 | Vacuums

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