My printer will not print black can you help it has a new cartriage in it

Hi Yes you can try cleaning.

Ok it got to be the heads blockage
There is fluid cleaner for this but I can never find any in the shops the only ones I seen is when they sell them in Tesco but they come in with the ink refill bottles so I just use worm water by it self on a cloth and dabbing on the heads to clean them, it will not harm the heads but not to much water.

Some heads are on the inks them self but some have them inside the printer so I not know your printer so if the heads are inside you need to get them out you may find that some heads will just clip out put some need to be unscrewed so you got to know how they come out so be careful and not push to hard on them, if the heads are on the ink then it is a easy job to clean them,
It worth a try it worked for me more than ones.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on Helping.
All The Best: Pineworks