Question about Microsoft Xbox 360 Console

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I place disk in console and it says "open tray".

I place disk in console and it says "reading" then it says" open tray".

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If your Xbox 360 will not play your games this is because of the sensors on the back of the drive overheating it is not normally the laser.

Luckily you can fix this yourself and get back to your games and to do this you need the proven Xbox 360 Repair guide.

Or you can send it in and they will fix it for you the repair will take about 4 weeks.

Posted on Jan 31, 2010

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1 Answer

Xbox 360 wont read games


Hello Shawn Francis,

This problem happens to a very high percentage of consumers of the Microsoft Xbox 360 Console, so there is no need to fret. The "Open Tray" problem is a common problem, thus' there is a way you can fix it. Most solutions require you to open the console, unless the solution is banging on the top of the console, which I don't recommend.

- Reader -- When your Xbox 360 console is opened, open the disk tray and inspect the reader. This may be dirty. Try to clean it off with rubbing alcohol and a q-tip. There is NO need to assemble the xbox back together when doing each step. Plug in all needed cables into the Xbox 360 and try BEFORE you re-assemble it.

- Magnet -- Inspect the top cover of the disk tray and you will see a black circle, and on the other side, (underneath the sticker,) a silver circle. That silver circle is the magnet that keeps a game disc in place as it spins. It may be out of place, and causing the game disc to move everywhere, not letting the reader read it. There are several methods to take the magnet and the black holder off of the disc tray top cover, just try a YouTube search. Once that is off, you can place the magnet and the black cover onto the Xbox 360 disc spinner, and the disc tray problem will most likely be solved.

If you have any other problems, or concerns, feel free to contact me at any time.

Dec 27, 2011 | Microsoft Xbox 360 Console

3 Answers

My 360 does not read disc, everytime i place disc in ,it says open tray


I fixed this for me today. I opened the tray, and took the disk out. Just inside in the middle there is a small disk that rotates. I just rotated it a little with my finger to get it moving. Once it started spinning the disk tray closed on its own. I then put a disk in and it started reading it. I guess the piece that moves the disk got stiff and just needed some assistance. Hope this helps.

Aug 17, 2010 | Microsoft Xbox 360 Console

1 Answer

When I put any game in my console it says open tray when the tray is not open and it doesn't read any discs what should I do?


Hi,

The lens is out of alignment so doesn't know where the start of the disk is. This means that you wiil get the "Open tray" message with each disk you place a disk in the drive.

If you have any warranty on the Xbox 360 then i recommend that you sent it back to Microsoft for adjustment.

If there is no warranty then what you could do is lay the Xbox on its side and repeatedly tap the top of the Xbox when you put a disk in to see if it will read.

If not then you will have to take the Xbox apart which is a difficult job, then take the CD/DVD drive out. Take that apart and adjust the lens unit yourself or take the console to a repair store.


Regards.

Jun 24, 2010 | Microsoft Xbox 360 Console

1 Answer

Disk tray is not spinning


The way to fix this is to open the disk tray and blow inside for about thirty seconds getting the dust out of the way of the laser also blow across the disc tray and the surface of the disk. Then keep closing and opening the tray and it will start to read hopefully. if this does not work go out and buy a disc cleaner. it looks like a disc with sponges on it and when you insert it into the console it cleans the inside for you. Sources: i am going through it right now internet my personal experience

Apr 08, 2010 | Microsoft Xbox 360 Console

1 Answer

Reading reading open tray


Make sure the disk is facing the correct direction and close the tray.

Dec 29, 2009 | Microsoft Xbox 360 Console

1 Answer

System will not read disk. keep getting open tray


Your system can possibly be dusty inside or the disk may be scratched real bad. Buy a keyboard airbrush can and spray the air inside to see if you can clean it.

Dec 02, 2009 | Microsoft Xbox 360 Console

1 Answer

XBOX360 won't read disks


the magnet that pulls the tray up has most likely come loose go on youtube and there are videos showing hoe to fix it

Aug 09, 2009 | Microsoft Xbox 360 Console

1 Answer

My disk tray won't read any disk just saying "open tray"


The switch that indicates the drawer position is stuck. Look for something in the path of the drawer. It should be totally clean.

Jun 29, 2009 | Microsoft Xbox 360 Console

1 Answer

When i place a disk in my Xbox 360 console it


I have had this happen about 3 times. The first time was when i figured out how to fix it. The 2nd and 3rd were temporary.(Just needed to be turned off for a moment) You need to shut the console off for atleast 15 minutes 10 at the lowest with everthing unplugged. I mean the hard drive, memory unit, and all cables, and adapters. Then after 10-15 minutes plug everything in and DON'T PRESS the BUTTONS ON THE XBOX OR THE CONTROLLERS. Press the button to open the tray and take out the game or dvd and put in a different one. If this doesn't work do it all over again and then put in a different game or dvd not the previous ones and turn on the console the same but then a soon as you get the disc in and closed in shut it off then open the tray and wait till you are at the main menu go into any program so you can't see it is reading and close the tray. If that doesn't work contact the xbox support line. Really hope this works for you.

Jun 22, 2009 | Microsoft Xbox 360 Console

1 Answer

X box 360 problems


is it placed on its side (the hdd facing up) that might be why the disk tray is not opening.

Mar 17, 2008 | Microsoft Xbox 360 Console

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