a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hi, KP-51HW40 shuts off due to incorrect white balance and blue arch lines is an evidence of that incorrect white balance. I hope tv standby red light would flashing 5 times then 3 seconds pause and again 5 times when tv shuts down. This is rear projection tv that has three picture tubes (red-green-blue) inside to generate picture that projected at front screen. These three picture tubes must be drive with correct drive voltage to produce good picture of each color. Solution for your tv problem is Screen Voltage adjustment that can be done easily if you are handy with electronics stuff repair. Let me know your expertise level to guide you more and if you feel unconformable by tv repair then local tv repairman will help you to adjust white balance in tv. Hope these info will help you. Let me know if you have additional questions. Thanks.
Sounds like the picture tubes are failing,common on sony. do you notice any thin horizontal lines? You mite get lucky and be able to adjust the voltages. Remove back cover and look inside to see which tubes are lighting up.The front panel below the screen will come off and behind it is a small access cover.remove it. there you will find the voltage controls (its a plastic square with 6 knobs). 2 knobs for each tube, 1 is focus the other is the voltage labeled "screen". they are marked so look closely. Green is always in the middle but sometimes they flip the controls for red and blue so pay attention to which you are controlling .slowly adjust screen voltages to see if you can get it to stay on. If you over do it those thin horizontal lines will pop up and the tv will shut off again. If you already have lines back off the voltage by turning knob to the left slowly until they diappear. If that seems to fix it but the problem but it comes back later, then the tubes are shot. good luck!
power supply's are hardly ever replaced, they are repaired. your picture tube in most cases usually fail slowly progressively over time, there are many protection circuits involved in a TV`s circuit, they protect your unit from faults like power supply faults, picture convergence, vertical amplifiers, x ray, ext depending on your model, i suggest you search out a second opinion form another organization before spending 600 plus dollars for a new tube, i suspect your tech may be a little less than honorable...
sounds more like a vertical problem since the audio still works. If it were multiple green lines then I would say green tube but the tube will usually shut a set down and it will be dead no audio. Try replacing the audio output IC
Sorry to say, but that's usually the sign of a bad picture tube. One of the elements inside the tube shorts and you see the picture you describe, and the set shuts down due to high voltages getting to places it shouldn't. There's no solution except picture tube replacement, and that is uneconomical. You're better off replacing the TV when the tube goes bad.
If the picture is playing fine and you notice that the background is getting more and more red, until it is too red and the set shuts down, it could be that the red screen control is set just a bit too high. If this is the case, you can probably correct this yourself. If you are watching a perfect picture and then it suddenly flashes a very bright red, with thin red lines in the pictureand then shuts down, it usually means that the red picture tube has developed a short in it, between the cathode and heater. A good tech might be able to remove the short by arcing, but if the short persists then the red tube will have to be replaced. Either way, this is something that should only be done by a qualified tech.