Question about Logitech EX100 967499-0403 Keyboard
Sorry to hear that you are still having trouble with your Logitech Cordless Desktop EX 100. Question after you replaced the batteries have you tried rebooting you computer. Alot of times mouse and keyboard devices have to be reinitialized by a reboot if they get disconnected.
Also what kind of batteries are you using. Alot of time standard Alkaline batteries do not have enough wattage to power modern electronics. You may need to start using recharageable Lithium-ion battery because they have higher wattages. It all has to do how the Alkaline battery was made. I remember when I worked at Creative Tech support and we opened a brand new pack of Alkaline batteries and they would not power a MP3 player but we opened another patch from the same manufacture and they worked fine. So the first package had a lower wattage.
Also note if you are already using a rechargeable battery it is possible that you have come to the end of life on those batteries.
If you still have trouble I would try your Logitech Cordless Desktop EX 100 on another computer to see if you are still having trouble.
Let me know if you have any more problems or questions.
Posted on Jan 31, 2010
There is switch on keyboard for turn on bluetooth connection to usb wireless connector.
Turn it on.
If still same issue then uninstall usb driver and keyboard driver from computer then reinstall it then it works.
You can uninstall driver from device manager right click on my computer icon then click on property then hardware->device manager uninstall all usb driver then it install usb drivers automatically then uninstall keyboard wireless driver then reinstall from disk which cokes with keyboard when you bought it.
Then it works again .
Let me know if you need further assistance.
thanks for using FixYa
Posted on Jan 31, 2010
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Posted on Jan 02, 2017
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