Question about Western Digital 500GB My Book Pro-External 500 GB Hard Drive

1 Answer

How do you fix a external hard drive that will not turn on

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 88 Answers

Basic Troubleshooting:

-Check all connections (Ethernet, Power, USB, etc)
-Install the appropriate driver for the device, usually included on a CD
-Double Check compatibility with your system (system requirements usually on packaging of product)
-If you haven't rebooted since you set it up, then reboot, this fixes a lot of things
-Try the product on another computer
-Try different cables/ports on the comptuer.

If nothing works, then send it in if it's under warranty or contact a professional service.

Posted on Apr 04, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Unmount usb


External hard drives are portable storage devices you can use to back up files or transfer content from one computer to another quickly and safely.

While external hard drives vary in design and storage capacity, turning them off properly is ideal because it decreases the chances of damaging or corrupting files.

Whether you are using Windows or Mac OS X, you can safely eject and turn off your external hard drive in minutes.

Safely eject your external hard drive before turning it off if you have connected it to your computer.

To do so, click the "Safely remove hardware" icon on the system tray on the taskbar. T
he hardware window launches.


Click your external hard drive's icon in the hardware window and click the "Stop" button. You should see the "This device can now be safely removed from your computer" dialog message.

Press the "Power" button to turn off your external hard drive.
Some external hard drives turn off automatically when you safely eject them.

Right-click your external hard drive's icon on the desktop if you are using a Mac, and then click "Eject."

Alternatively, drag your external hard drive's icon from the desktop to the "Trash" bin.
You should no longer see your hard drive on the desktop.

Press the "Power" button to turn off your external hard drive

Feb 05, 2014 | Transcend Computers & Internet

1 Answer

Hitachi 1 TB external hard drive won't power up


yes you can fixed it replase cover and and cut hdd and buy new rak out side and conected the new rak with hdd that is very esy

Apr 23, 2013 | Hitachi Touro Desk 1 TB USB 20 External...

1 Answer

External hard drive not accessible


A Hitachi USB external hard drive is a device that acts as portable, removable storage for your personal computer. If you need additional space to house files on your computer but don't want to go to the trouble of installing an internal drive inside the case, a USB external hard drive is your best option. These drives are "plug and play" devices, which means that very little can actually go wrong. If you're having problems, fixing them shouldn't take more than a minute or two.

Check your connections. A USB cable needs to be connecting your Hitachi external hard drive to your computer. Your external hard drive's power cable also needs to be plugged into a functional wall outlet, surge protector, extension cord or power strip. Make sure your Hitachi USB external hard drive is turned to "On." An "On/Off" button is present on the front of the unit. If the indicator light around said button is not illuminated, the drive is "Off" and your computer won't be able to recognize it. Press it to turn it on and then try to access your drive again. Format your hard drive. If your Hitachi USB external hard drive doesn't currently have a file system on it, you won't be able to use it to store data. Open up the "Computer" icon in the "Start" menu. Right-click on your USB external hard drive's icon and click "Format." Click "Start." This will install a file system on your Hitachi USB external hard drive. After this process is finished, you will now be able to use your drive. Restart your computer. Certain models of computers (especially older models) won't recognize new hardware unless your computer boots with the hardware already connected. Leave your USB drive plugged in and restart your computer. Once you do this, your Hitachi USB external hard drive should appear as normal in the "Computer" folder with all of your other drives. Hope this helps.

Jan 08, 2013 | Hitachi Travelstar 7K60 (DK23FA60) Hard...

1 Answer

My hard drive is not being recognize


A Hitachi USB external hard drive is a device that acts as portable, removable storage for your personal computer. If you need additional space to house files on your computer but don't want to go to the trouble of installing an internal drive inside the case, a USB external hard drive is your best option. These drives are "plug and play" devices, which means that very little can actually go wrong. If you're having problems, fixing them shouldn't take more than a minute or two.

Check your connections. A USB cable needs to be connecting your Hitachi external hard drive to your computer. Your external hard drive's power cable also needs to be plugged into a functional wall outlet, surge protector, extension cord or power strip. Make sure your Hitachi USB external hard drive is turned to "On." An "On/Off" button is present on the front of the unit. If the indicator light around said button is not illuminated, the drive is "Off" and your computer won't be able to recognize it. Press it to turn it on and then try to access your drive again. Format your hard drive. If your Hitachi USB external hard drive doesn't currently have a file system on it, you won't be able to use it to store data. Open up the "Computer" icon in the "Start" menu. Right-click on your USB external hard drive's icon and click "Format." Click "Start." This will install a file system on your Hitachi USB external hard drive. After this process is finished, you will now be able to use your drive. Restart your computer. Certain models of computers (especially older models) won't recognize new hardware unless your computer boots with the hardware already connected. Leave your USB drive plugged in and restart your computer. Once you do this, your Hitachi USB external hard drive should appear as normal in the "Computer" folder with all of your other drives. Hope this helps.

Jan 06, 2013 | Computers & Internet

1 Answer

Is my external hard a plug and play?


In most computers that are encountered, devices that are plugged into the USB ports are "plug & play" capable. There are numerous scenarios that can turn this function off inadvertantly such as a virus, data corruption or driver changes. In order to fix the issue and make an external device, such as a Western Digital Passport Elite hard drive "plug & play" capable, a user will have to make a few system changes. Click "Start" and "Run," then type gpedit.msc Click on "Administrative Templates," from the tree then click on the "System" folder. Double click on "Turn off Autoplay." Select the "Disabled" option and ensure it applies to all drives. Hope this helps,

Dec 12, 2012 | Computers & Internet

2 Answers

My iomega external hard drive just beeps when ever i turn it on. How can I fix this?


ummm, i fixed my problem i had with a iomega 500gb external hard drive, it was beeping at me also, so what i did was i knocked it on its side, switched it off, by its own panel, then switched it back on, it came back into life and was recognised again!!

so try it with yours!

I think what what happens is, when you accidentally drop it, or knock it from time time(accidentally), the needle inside the hard drive goes out of place, and the hard drive will beep, or something to that effect. knocking the case itself again, might fix the problem, or maybe not, thats if the hard drive itself is more severely/inherentally faulty.

Apr 11, 2011 | Iomega 1TB Desktop USB 2.0 Hard Drive

3 Answers

MY EXTERNAL HARD DRIVE KEEPS SUTTING OFF. WHY IS


Check your powersaving settings in windows. Most external devices will be automatically set to conserve power when not in use. An external hard drive is considered not in use when you are not actively accessing data on that drive.

Oct 12, 2009 | Toshiba 120GB USB 2.0 Portable External...

1 Answer

External hard drive can not be seen on My Computer


It might still be connected but may need a letter assigned to the drive, go into disk management and if it is there right click it and assign it a letter. If it is not then look at this forum for more ideas

http://www.techsupportforum.com/hardware-support/hard-drive-support/269193-acomdata-external-hd-not-recognized.html

I hope this helps

to get into disk management, go to Control Panel> administrative tools> computer management and will see disk managment in the left menu (for vista)

Jan 10, 2009 | Computers & Internet

Not finding what you are looking for?

Open Questions:

See all Western Digital 500GB My Book Pro-External 500 GB Questions

Western Digital 500GB My Book Pro-External 500 GB Hard Drive Logo

Related Topics:

215 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Marcin

Level 2 Expert

191 Answers

yadayada
yadayada

Level 3 Expert

75817 Answers

Mike

Level 3 Expert

4336 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...