Question about Dyson DC11 All Floors Bagless Canister Cyclonic Vacuum
Hi its Darran at Dyson.
As the Turbine head is air driven, you may need to wash the filter and check the rest of the machine for a blockage as a loss of suction will also reduce the performance of the Turbine head.
For the full blockage procedure and filter washing instructions, please visit the Support section of our website at www.dyson.com.
Dyson Customer Service
Posted on Apr 20, 2010
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Posted on Jan 02, 2017
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Aug 20, 2016 | Dyson Vacuums
Feb 12, 2015 | Dyson Vacuums
CARPETS OR HARD FLOORS
• The brush bar will always default to 'ON' (spinning) each time you switch the
appliance 'ON' and recline it for cleaning.
• The brush bar will not rotate when the appliance is upright.
• To switch the brush bar 'OFF' (e.g. for delicate rugs and hard floors):
- switch the appliance 'ON'
- recline the appliance
- press the brush bar 'ON/OFF' button - the brush bar will stop spinning.
• The brush bar will automatically stop if it becomes obstructed. See 'Brush bar -
• Before vacuuming your flooring, rugs and carpets, check the manufacturer's
recommended cleaning instructions.
• Some carpets may fuzz if a rotating brush bar is used when vacuuming. If this
happens, we recommend vacuuming in 'hard floor' mode and consulting with
the flooring manufacturer.
• The brush bar on the appliance may damage some carpet types. If you are
unsure, turn 'OFF' the brush bar.
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