Question about Dyson DC11 All Floors Bagless Canister Cyclonic Vacuum
Hi its Darran at Dyson.
As the Turbine head is air driven, you may need to wash the filter and check the rest of the machine for a blockage as a loss of suction will also reduce the performance of the Turbine head.
For the full blockage procedure and filter washing instructions, please visit the Support section of our website at www.dyson.com.
Dyson Customer Service
Posted on Apr 20, 2010
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 03, 2018 | Dyson Vacuums
Nov 15, 2017 | Dyson Vacuums
Feb 12, 2015 | Dyson Vacuums
CARPETS OR HARD FLOORS
• The brush bar will always default to 'ON' (spinning) each time you switch the
appliance 'ON' and recline it for cleaning.
• The brush bar will not rotate when the appliance is upright.
• To switch the brush bar 'OFF' (e.g. for delicate rugs and hard floors):
- switch the appliance 'ON'
- recline the appliance
- press the brush bar 'ON/OFF' button - the brush bar will stop spinning.
• The brush bar will automatically stop if it becomes obstructed. See 'Brush bar -
• Before vacuuming your flooring, rugs and carpets, check the manufacturer's
recommended cleaning instructions.
• Some carpets may fuzz if a rotating brush bar is used when vacuuming. If this
happens, we recommend vacuuming in 'hard floor' mode and consulting with
the flooring manufacturer.
• The brush bar on the appliance may damage some carpet types. If you are
unsure, turn 'OFF' the brush bar.
Dec 31, 2014 | Dyson Bagless Upright Vacuum DC41 Animal
Dec 18, 2014 | Dyson DC39 Animal Canister Vacuum
Apr 07, 2014 | Dyson DC39 Animal canister vacuum cleaner
Dec 16, 2017 | Dyson DC29 Animal Vacuum
Dec 11, 2013 | Dyson DC39 Animal Canister Vacuum
Apr 05, 2013 | Dyson Vacuums
Jul 13, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...
4,184 people viewed this question
Usually answered in minutes!