Question about Kenmore Elite 45986 Front Load Washer

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F2 error code

I have a F2 error code on my front load Kenmore washer, what should I do

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If the heading above is correct, and this is a Kenmore Elite front loader, "F02" is a "Long Drain" error. If the drain time exceeds 8 minutes, the water valves are turned off and "F02" will be displayed. Here's what you need to do to determine if you have a definite problem:

1. Press "PAUSE/CANCEL" twice to clear the display.
2. Check the drain hose to make sure it is not kinked or clogged.
3. Check the electrical connection at the pump and make sure the drain pump is running.
4. Check the drain pump filter for obstructions.

Here's how to access the pump:

  1. Unplug the washer while servicing inside the unit.
  2. Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel. HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws. Once the screws are removed the panel should drop down, and then pull off. If the panel becomes stuck, a slight tap on either side will dislodge it.
  3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has).
  4. There is an access removal cover on the pump that can be removed to clean out the trap. BEFORE doing this, it is strongly recommended that you remove all residual water from the wash tub & drain line or you will have about a gallon or so inside your washer and on the floor to clean up.
  5. Here’s a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don’t own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
  6. Open the pump access and remove once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there’s nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.
  7. Clean out the pump thoroughly and reinstall the access cover. Make sure the cover is snug, but do not over tighten.
  8. Place the drain hose back in the standpipe (IMPORTANT – DO NOT FORGET!).
  9. With the bottom panel still off, plug the washer back in and select the following on the operator console – DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). “C00” will show on the console display as the washer begins diagnostics mode.
  10. Check the drain pump for leaks as the washer fills. The pump is gravity filled and will hold water even it is not pumping. Allow washer to run through diagnostics until it begins the wash tub tumble cycle.
  11. At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times. The drain pump energizes and the washer will begin to drain.
  12. If the drain pump works normal and there’s no leaks detected, reinstall panel and tighten screws.

NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.

Posted on Feb 18, 2008

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WOW! You are the Guru! It worked perfectly! THANK YOU! THANK YOU!

Posted on Jun 24, 2008

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HELLO. THANKS FOR YOU HELP. I HAVE THE HE4T KENMORE ELITE AND I LIVE IN MEXICO. I DONT HAVE SEARS TECHNITIANS. I DO ALL THE STEPS YOU SUGGESTED AND THE PROBLEM ITS SOLVED. THA PUMP WAS CLOGGGED WITH A TINY SHOWER TOWEL FROM MY BABY. THE WASHER NOW IS RUNNING PERFECT. THANKS AGAIN

Posted on Oct 15, 2008

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Normal 0 Sears said 2 weeks for a repairman to come out so I followed the instructions. Apparently these things like to ingest small baby towels. I took out the filter and there it was. Using the wet vac is pure genius. It took a few minutes but I got about 1 gallon out then removed the filter and there was only a few dribbles. If you don’t have a wet vac here’s your excuse to go get one.

Posted on Oct 17, 2008

5 Suggested Answers

jsrock516
  • 5911 Answers

SOURCE: Kenmore Front Loading Washer

Please click on the following link for an explanation of the "F02" error.

http://www.fixya.com/support/r615268-f02_error_code_whirlpool_duet_kenmore

Generally this problem is attributed to either a clogged, or failed drain pump. If you have questions, or require assistance locating any failed parts, please let me know. I hope this helps you.

Posted on Jul 08, 2008

catriver
  • 878 Answers

SOURCE: F2 error code

Chia, this is not a good one, F2 is a keypad failure or interface mismatch. You can try a couple of things. 1. unplug the washer for a minute and see if the code returns. 2. Remove the consol to access the control board, three screws on the backside and the consol lifts up. On the right side you will see the main board. On the right side of the board, center harness will be the interface ribbon cable. Reseat it a couple of times. If this doesn't work, I believe you will have to replace the touchpad. Catriver.

Posted on Jan 13, 2008

  • 113 Answers

SOURCE: Kenmore Elite front loader washer

Sounds like your pump is clogged. Take off the lower front panel via 3 ws on the bottom. Get a buch of towels, thiers gonna be water. Right in center front thier will be a white twist knob, about 3 inche in diamter. Unscrew it, this is when the water is gonna come out. If there is a secondary wall, pull it straight out with a pair of pliers. Clean out the pump, also check the little hole to the right leading into the impeller, make sure its clean. Finally put it back togther and try it out, thanks Dave www.washermd.com

Posted on Dec 16, 2008

blueextc3221
  • 15935 Answers

SOURCE: f2 error

"F02" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Sep 23, 2010

allbrands
  • 600 Answers

SOURCE: I'm getting an F2 code on my Kitchaide front load

F2 on this unit is long drain. Take the front lower cover off (3 screws on the bottom) and you will see a round white cover about 4 inches round. That is the pump clean out. Before you twist that cap off be aware the water will come out have some towels ready. Take the cap off and you will see all the junk in there remove it and replace the cap. Thats it good luck..

Posted on Jun 06, 2011

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http://www.repairclinic.com/Kenmore-Washing-Machine-Parts

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