Question about Brother MFC-8220 Fax

3 Answers

Need to clear the memory of Brother MFC-8220 fax

We get spam faxes all the time so we only turn on the fax when we are sending out. In fact we don't even have a working toner cartridge in the machine. So little by little incoming faxes have slipped in and are waiting to print. So many are waiting to print that it has used up all the memory. We don't want these faxes! How do we clear ALL the incoming faxes in memory?

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  • jestercat Feb 18, 2008

    Nope. It's been off for weeks at a time. Those faxes are in there still waiting to come out.

  • jestercat Feb 19, 2008

    Nope. That doesn't do a thing but make it beep at me.

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3 Answers

Simply pull the plug out of the jacket, and completely disconnect it if Menu 2, 5, 1 does not work.

Good luck!

Posted on Sep 06, 2008

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Menu 2, 5, 1

Set fwd/page/store to *OFF

It will then ask if you want to delete all faxes in memory. Say yes.

Posted on Apr 29, 2008

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  • 78 Answers

The easy way to reset the machine is to power it off for a period of time. Say overnight will allow the battery back up on the board to run out and the machine to loose its memory.

Posted on Feb 18, 2008

  • Clint Bowden
    Clint Bowden Feb 18, 2008


    Use user-accessible maintenace mode to reset by -



    Press the Menu and Enlarge/Reduce button in this order.



    Press the 0 key.



    Enter 9 then 1 for reset.



    To make the machine return to the standby state, press the Stop/Exit button.

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Posted on Jan 02, 2017

  • 159 Answers

SOURCE: I have a Brother MFC 8220 incoming fax problem

Here are a few possibilities:
Does it still say "FAX" on the display? If it says "TEL" it won't answer the phone. Changing it is just a matter of pressing the MODE button, which cycles through four settings. FAX is for dedicated fax lines. If you share the line with a phone, check your manual for info about the other two settings.
In your menu settings is a place where you can set the number of rings before answering. If it's set too high, the sending machine will give up while your machine is still waiting for that 9th ring. I know you wrote that nobody's messed with it, but it's worth checking.
A glitch in the memory may be disabling reception. We can reset it in the Maintenance Mode:
From the Ready state, press these buttons in rapid succession:
Menu
* [the star on the phone dial]
2
8
6
4
If you did all that in under 2 seconds, the display will show MAINTENANCE. If you were too slow, you'll just be in the menus somewhere. Press Stop and try it again. You have to ignore all the error beeps while you do this; it's designed to be nearly impossible to do accidentally.
Once you have MAINTENANCE on the display, simply touch 91 and wait. The machine will clear all its memory, except your stored phone numbers. In a few seconds it will return to MAINTENANCE. Press 99 to exit the mode. The machine will go through it's entire start-up, as if you'd just plugged it in.
You don't need to use another fax for initial testing. Call it from another phone - even a cellphone - and see if it answers. If it squeals horribly in your ear, you've probably fixed it. Now try faxing to it.
If that function 91 didn't help, try something harsher. Go through the same routine above to enter Maintenance Mode, then, instead of touching 91, touch 01. That will clear all memory to the sate where it was when you first unboxed it.
If nothing above helps, it almost certainly needs a new Main Board. Replacing that on a non-warranty machine may not be worth it, but use Brother's website to find your nearest servicer and find out.

Posted on Jan 27, 2010

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