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I have a platinum Keurig coffee maker. I descale

I have a platinum Keurig coffee maker. I descale it every 3-4 months. However, every so often it goes by itself to the largest cup setting and it will not brew. You try to put it on the middle cup setting, but it reverts to the largest cup setting and it will not brew. I hope I explained this o.k. Do you know what is wrong with it?

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Dear Rschles2,
I too own a Keurig Platinim.. I haven't a solution for your problem but I can tell you that your description of it is right on... I have had the same problem. Every month or two, my Keurig will decide I need a large cup rather than the size I chose. I've found no way to solve it... even unplugging the machine doesn't help. In the end, I remove my Kcup, and let the machine process a large cup of water. After that, it runs perfectly.... well, until the next time the Ghost appears.
maryann.

Posted on Jun 04, 2010

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Posted on Jan 02, 2017

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