Question about Brother MFC-5460CN All-In-One InkJet Printer

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Can't receive fax

The machine (mfc-665cw) is set up in manual for FAX but I want it to be in fax only and I follow the instruction but the machine won't let me change the setting from manual to fax only. Help

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I want the machine to be answering service and fax only is that possible or does it need to go threw computor. i have it set up to my phone line and i just want it to answer calls for me and to get faxes if they come in , does it do that

Posted on Aug 02, 2008

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1 Answer

How do i change from manual receive mode to auto?


You want "Fax/Tel" Mode. To do this follow instructions below.

To set a receive mode follow the instructions below.
a Press Menu.
b Press a or b to choose Initial Setup.
Press OK.
c Press a or b to choose Receive Mode.
Press OK.
d Press a or b to choose Fax Only, Fax/Tel, External TAD or Manual.
Press OK.
e Press Stop/Exit.
The LCD will display the current receive mode.

Apr 04, 2011 | Brother MFC-465CN InkJet Printer

1 Answer

No dial tone


Make sure your cord is good. If possible, plug in a good phone in the phone outlet on the fax machine itself. Also try calling the fax machine from another phone. If the machine responds to the call, then there is an internal problem with the fax machine.

Feb 14, 2011 | Brother MFC-665CW All-In-One InkJet...

1 Answer

Fax machine can send, but not receive. The line has been tested and is fine


You need to make sure that your fax machine's ability to receive an incoming fax has been enabled. Please read your manual and follow the instructions to enable receipt of faxes.

Don

Jan 29, 2010 | Brother MFC 9700 All-In-One Laser Printer

1 Answer

Canon printer 5440 "unable to print see troubleshooting routine maintenance manual" - message in led window


Open the scanner cover and remove any
foreign obstacles from inside the MFC. If the
error message continues, please follow the
steps below before disconnecting the MFC so
you will not lose any important messages.
Then, disconnect the MFC from the power
source for several minutes (which will erase all
faxes), and then reconnect it.
Check whether the MFC has faxes in the
memory
1. Press Menu/Set, 9, 0, 1.
2. If the MFC has no faxes, disconnect the MFC
from the power source for several minutes
and then reconnect it.
OR
If faxes are present, you can transfer them to
another fax machine. Go to Step 3.
OR
You can forward the faxes to your PC. Please
see Transfer faxes to your PC.
Transfer faxes to another fax machine
If you have not set up your Station ID, you
cannot enter fax transfer mode.
3. Enter the fax number to which faxes will be
forwarded.
4. Press Black Start.
5. After the faxes are transferred, disconnect
the MFC from the power source for several
minutes and then reconnect it.
You can transfer the Fax Journal report to
another fax machine by pressing Menu/Set,
9, 0, 2 in Step 1.
Transfer faxes to your PC
You can move the faxes from your MFC’s
memory to your PC.
1. Press Menu/Set, 2, 5, 1.
2. Using ▲ or ▼, select PC Fax Receive, and
then press Menu/Set.
The LCD will ask if you want to transfer a fax
to your PC.
3. To transfer all faxes to your PC, press 1.
OR
To keep all faxes in the MFC’s memory,
press 2.
4. After the faxes are transferred, disconnect
the MFC from the power source for several
minutes and then reconnect it.
(For details see Using Brother PC-FAX
software
on page 5-1 in Software User’s
Guide on the CD-ROM.)

These steps is on user manual.

Jan 16, 2010 | Brother MFC-5440 Printer

1 Answer

How can I delete the memory on a brother mfc-465cn printer fax machine? It will not receive faxes due to this


Review page 65 in your manual. Changing the "Advanced Fax Operations:"

If received faxes are left in your machine's
memory when you change the Advanced Fax
Operations, the LCD will ask you one of the
following questions:

Erase All Fax?
Yes - Press 1
No - Press 2

Print All Fax?
Yes - Press 1
No - Press 2

• If you press 1, faxes in the memory will
be erased or printed before the setting
changes. If a backup copy has already
been printed it will not be printed again.
• If you press 2, faxes in the memory will
not be erased or printed and the setting
will be unchanged.

Dec 11, 2009 | Brother MFC-465CN InkJet Printer

1 Answer

Brother mfc- 665cw, receiving faxes


From the Brother web site.


Description of Problem 100000018247
When I launch PC-Fax Receive Program, I receive an error stating: The Fax Receive program must be started to receive PC faxes. What can I do?pc fax rx

Description of Solution 200000023257
You may receive this error if the pc fax application is closed and you have faxes stored in the memory of the machine. To resolve this issue,you will need to print the faxes already stored in the memory of the machine. To print the faxes, please follow these steps:

1. Press the MENU key.

2. Press the UP OR DOWN ARROW key to select Fax.

3. Press the OK key to confirm your choice.

4. Press the UP OR DOWN ARROW key to select Print Fax.

5. Press OK.

6. Press the BLACK START key.

- Your Brother machine will print the stored faxes.

7. Press the STOP/EXIT key to exit the menu.

8. Once the stored faxes have been printed, click WINDOWS/START, (ALL) PROGRAMS, BROTHER, XXX-XXXX (X = MODEL NUMBER), PC-FAX RECEIVING, XXX-XXXX or RECEIVE (depending on your operating system).

9. The Brother PC-fax receiving icon will now appear in your Windows Task Tray indicating that Brother PC-Fax Receiving is active.

Jul 03, 2009 | Brother MFC-7820N Printer

2 Answers

HOW DO I SEND A FAX ON THE BROTHER MFC-5440CN? LOST MY MANUAL


To send a fax, you will have to configure the settings. here are the steps you can follow;

Remote Fax Options;
You can only use one remote fax option at a time:
Fax Forwarding—OR—Paging—OR—Fax Storage—OR—PC FAX Receive—OR—Off.
You can change your selection at any time (Menu/Set, 2, 5, 1).

Setting up Fax Forwarding

When you select Fax Forward, your MFC stores the received fax in the memory. The MFC will then dial the fax number you’ve programmed and forwards the fax message.
  1. Press "Menu/Set, 2, 5, 1".
  2. Press ▲ or ▼ to select "Fax Forward". Press "Menu/Set". The LCD will ask you to enter the fax number to which faxes will be forwarded.
  3. Enter the forwarding number (up to 20 digits). Press "Menu/Set".
  4. Press ▲ or ▼ to select "Backup Print:On or Backup Print:Off". Press "Menu/Set".
If you select "Backup Print:On", the MFC will also print the fax at your MFC so you will have a copy if there is a power failure before it is forwarded.
5. Press "Stop/Exit".

Programming your pager number When Paging is selected, your MFC dials the pager number you’ve
programmed, and then dials your Personal Identification Number (PIN). This activates your pager so you will know that you have a fax
message in the memory.
1. Press Menu/Set, 2, 5, 1.
2. Press ▲ or ▼ to select Paging.
3 . Enter your pager phone number
followed by # # (up to 20 digits). Press Menu/Set.
Do not include the area code if it is the same as that of your MFC. For example, press 1 8 0 0 5 5 5 1 2 3 4 # #.
4. If your pager needs a PIN, enter the PIN, press #, press Redial/Pause, enter your fax number followed by # #. Press Menu/Set. (For example, press 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 5 5
1 2 1 2 # #) —OR— If you do not need a PIN, press Redial/Pause, enter your fax number followed by # #. Press Menu/Set. (For example, press Redial/Pause 1 8 0 0 5 5 5 1 2 1 2 # #)
5. Press Stop/Exit.
■ You cannot change a Paging number or PIN remotely.
■ If you have set Paging, a backup copy of the received fax will
automatically be printed at the MFC.

Setting Fax Storage
If you select Fax Storage, your MFC stores the received fax in the
memory. You will be able to retrieve fax messages from another
location using the Remote Retrieval commands.
1 Press Menu/Set, 2, 5, 1.
2 Press ▲ or ▼ to select
Fax Storage.
Press Menu/Set.
3 Press Stop/Exit.
Setting PC Fax Receive
If you select PC Fax Receive, your MFC will temporarily store your
received fax messages in its memory, and then automatically send
the faxes to the PC. You can then use your PC to view and store
these faxes.
1 Press Menu/Set, 2, 5, 1.
2 Press ▲ or ▼ to select
PC Fax Receive.
Press Menu/Set.
3 Press ▲ or ▼ to select
Backup Print:On or
Backup Print:Off.
Press Menu/Set.
4 Press Stop/Exit.
If you have turned on Fax Storage, a backup copy will
automatically be printed at the MFC.
  • Before you can set up PC Fax Receive you must install the
MFL-Pro Suite software on your PC, make sure your PC is connected and turned on. (For details, see Using Brother PC-FAX software on page 5-1 in Software User’s Guide on
the CD-ROM.)
  • If you select Backup Print:On, the MFC will also print the fax at your MFC so you will have a copy if there is a power failure before it is sent to the PC.
■ If you get an error message and the MFC cannot print the faxes in memory, you can use this setting to transfer your faxes to your PC.
Turning off Remote Fax Options If you set the Remote Fax Options to Off and there are faxes in your MFC’s memory, the LCD will give you two options.
  • If you press 1, all unprinted faxes will be printed and erased
before the setting turns off. If a backup copy has already been
printed it will not be printed again.
  • If you press 2, the memory will not be erased and the setting will be unchanged.
Setting your Remote Access Code

The remote access code lets you access the Remote Retrieval features when you are away from your MFC. Before you use the remote access and retrieval features, you have to set up your own code. The default code is inactive code (--- ).
  1. Press Menu/Set, 2, 5, 2.
  2. Enter a three-digit code using numbers 0-9 or . Press Menu/Set. (The preset ‘ ’ cannot be changed.)
  3. Press Stop/Exit. Do not use the same code which is set in your Fax Receive Code ( 51) or Telephone Answer Code (#51). You can change your code at any time by entering a new one.
  4. If you want to make your code inactive, press Stop/Exit in Step 2 to restore the inactive setting (--- *).

Apr 22, 2009 | Printers & Copiers

1 Answer

Brother MFC-8440, send fax ok, but no receiving fax


Hi,

The manual has step by step instructions, I'll include a link for the online version. Section four runs through setting up recieving, if it's on a dedicated line follow the first set of instructions to set up automated answering. If it's a shared line(phone/fax) then continue down to the next section.

Note: for a shared line you may need to contact your line provider for a second number that has a "dedicated ring"


http://welcome.solutions.brother.com/BSC/public/files/dlf/doc000219/MFC-210C_UsaEngUsr_B.pdf

Hope this helps FixYa,

Chris

Apr 11, 2009 | Brother MFC 420CN All-In-One InkJet...

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