Question about Sony Ericsson Walkman® W995 Cell Phone

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My sony ericsson keeps saying inactive sim turning itself off n on again then searching n coimg back to orange it has now started to delete my call history when it does this

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Sony ericsson phones are notorious for this problem. Its a software prob. You can try and update the software on your handset via sony ericsson website, or take it back to the retailer and they will send it back to sony ericsson ( if you bought it from network retailer only) places like argos etc wont touch it. Try going to settings on your phone, below profiles it should say update.....select that and you should be able to get a newer software that might not have any bugs. good luck!!

Posted on Feb 04, 2010

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If the software is ok change your Antenna pack.cheers

Posted on Nov 19, 2013

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Hi my phone screen keeps going blank and then message says sim inactive then it searches and searches until it comes back it has been doing this for few weeks but now it wont let me send texts they just go...


Typical SE unfortunately. I see more problems with SE software than with any other manufacturer. Have you tried SEUS (Sony Ericsson Update Service)? If you are unable to update the firmware with SEUS, you will need to take the phone to a reputable mobile phone engineer or SE Service Point.

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Phone keeps locking up then saying inactive sim if i turn it off then on again its ok for a while then does it again it does not matter if i am on a call or not when it happens.


i have this too, it just turns off what ever you are doing and it claims inactive sim, then goes to demo mode. i turn it on and off and on and off multiple time to fix it it may for for 5 days or 5minutes and breaks again.

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1 Answer

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sir you will have to go to your service provider for the solution to your problem.......they will get you a new SIM and this should help you......

Sep 14, 2009 | Sony Ericsson G502 Cellular Phone

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Hi i bought a sony ericsson w910i of the internet its on orange but said inactive sim so i took it to be unlucked but still it says inactive sim what can i do to solve the problem


Your phone may have been blacklisted if you're using it on the same provider for which it was made. Call your provider and give them the IMEI number which is on the back behind the battery to ensure that it's clear. If it is clear, then your SIM card may be bad. Try a friend's SIM card to test.

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this is happening to mine aswell. i have had it for nearly 8 months it had a good period of no problems bout 6 months after puchasing. However just today it has been saying inactive sim and re-setting itself for the last 45minutes. i blamed it on a loose sim card holder but i tightened that and it is still not working. the only way to fix this is to complain like a ***** and get your money back.

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1 Answer

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I assume you did not purchase the phone from a eputable source. The inactive sim message appears in this way when a person reports a sony ericsson phone lost or stolen. The IMEI number (unique to every handset) is used to disable functions of the sim reader.

May 26, 2009 | Sony Ericsson K850i Mobile Phone

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the firmware need to be flash again in the phone this can be done online at topsony.com or take the phone to a mobile service center to have it done.

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1 Answer

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I know this is a silly question but are you putting the sim in correctly?

Dec 09, 2007 | Sony Ericsson W850i Cellular Phone

7 Answers

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u shuv it up ur ***!! thats wat i done it now works :D

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