Question about HP Officejet 4315 All-in-One Printer

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Won't print color - HP Officejet 4315 All-in-One Printer

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  • jimmyschroll Jan 31, 2010

    Can it be something in the settings my friend did something a while ago so it did not always print color

  • jimmyschroll Jan 31, 2010

    Yes it did but my friend did something in the settings that stop it from printing color all the time.All it does now is prints black.I'm going to buy a new color cartage.i did everything you told me to do its still not working thank you for trying to help me.I still think it might be something in the settings.

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This means the black cartridge is workin fine right..so i believe somehow the colur cartridges is not workin properly..get another set of cartridgesand try printing...before that align the cartridges from the printer and then print an alignment page..check the report on the alignment page..if the issue still persists with the new set of cartridges also..then there is some issues with the hardware..try cleaning the metal contacts of the cartridges with a lint free cloth dipped in little bit of alcohol..and also clean the metal contacts inside the printer as well..do a power drain by disconnecting the power cord from the printer and tapping the power button for 15 to 20 times..if the issue still persists get the printer replaced by calling up hp if the printer is in warranty

Posted on Jan 31, 2010

  • amrita dey Jan 31, 2010

    let me know whether this printer ever printed in color not..

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