Question about HP Officejet 4315 All-in-One Printer
This means the black cartridge is workin fine right..so i believe somehow the colur cartridges is not workin properly..get another set of cartridgesand try printing...before that align the cartridges from the printer and then print an alignment page..check the report on the alignment page..if the issue still persists with the new set of cartridges also..then there is some issues with the hardware..try cleaning the metal contacts of the cartridges with a lint free cloth dipped in little bit of alcohol..and also clean the metal contacts inside the printer as well..do a power drain by disconnecting the power cord from the printer and tapping the power button for 15 to 20 times..if the issue still persists get the printer replaced by calling up hp if the printer is in warranty
Posted on Jan 31, 2010
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Posted on Jan 02, 2017
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