Question about Canon PIXMA MX700 All-In-One InkJet Printer

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I received an error code 6A80

After a jam and clearing it, I received an error code 6A80 on the display and a directive to turn the printer off then on. The print heads are stuck on the right side and will not center. A check with a flashlight found nothing lodged in the print head area. Is there a way to correct this problem and reset the printer? If dis-assembly is required, is there a guide online for this?

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Solution:

  • Switch the printer OFF
  • Press buttons 1 + 2 + 3 and 4 (simultaneously using four fingers)
  • Keep pressing this four buttons for 10 seconds
  • Release the On/Off button (number 4) (Keeping pressing the others)
  • After a few seconds (when the printer go ON), release buttons 1, 2, 3

Posted on Mar 04, 2010

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Posted on Jan 02, 2017

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Related Questions:

1 Answer

Error codes and their meaning


Here are a list of error codes that you may come across on a Canon printer.
If a part is faulty and you are unable to repair yourself, then contact the provider or local service centre.
Error B200
View information.
Error 306
View solution.
Error 5011Get the printer repaired by the provider or manufacturer.
Error 5100An error occurred in the carriage encoder signal.
Error 5200
The print head is overheating.
Turn the printer off to allow it to cool down and turn it on again but seek repair if the problem persists.

Error 5400
The internal temperature is not what it should be.

Error 5700
The sheet feeder needs to be replaced. It can be that the gears in the printer and/or sensor have become faulty.

Error 6000
An error occurred in the LF encoder signal.
Can be the result of a deep paper jam with pins, paper or other miscellaneous objects stuck in there.

Error 6A00
The cartridge mechanisim is jammed.

Error 6A80
View solution.

Error 6C10
Reset the ink absorber.

Nov 07, 2013 | Canon PIXMA Office Equipment & Supplies

1 Answer

Getting error code 6A80 I have checked for any paper blockage and cannot find one. cleaned the print head. cleaned the excess ink pad and wiped in that area. powered off and pressed both buttons on right...


Hello Mark! Welcome to FixYa!

If you get error 6A80, It probably means that paper was ripped inside, and one piece is stucked somewhere on a sensor. Usualy is the purge unit that clean up the print head, and it's located inside on the right side (printhead parking place).


You have told that you have cleaned the print head but you have to check it again because mostly this error is surely be because of above cause, For it Take a torch, lift up the scanner unit, with the unit ON, wait for the print head to come in the middle, move it to left to make more room, and check the right side, inside the unit. If you find it on right side then remove it


Now if error is still there then move to next given solution to solve this error 6A80:-
Turned out to be the print head unit was not returning fully to the home position ie extreme right. When the scanning unit cover is raised the print head unit moves left for access, look in the vacated area to the right, in particular the small black sponge where the head normally parks. You may find a small spring jammed in beside the sponge, Just remove it

If problem is still there then it may be sometimes 6A80 error is an APP position error caused by the APP motor during the purging operation as the printer starts up. Basically there is an "App Sensor" which is reporting the issue in my case the problem was with the "Purge unit". Canon states that one of three components is likely to have failed, the sheet feed unit, purge unit or logic board. This problem may sometimes solved by EEPROM reset that can be done using the service manual or sometimes solved by following steps:-
  • Left up the cover to reveal the ink cartridges
  • Move the ink / print head to the left hand side
  • Look to the right under the flap where the ink would sit when printer is powered off
  • Underneath there is something in white that is flat - this is called a wiper.
  • Push this wiper with your fingers - pushing in the direction toward the front of the printer -you may need to do this a few times.
  • Power off and then power on (using button on the front and NOT by pulling the power out of the back)
After this if problem still exist then it may because of some hardware issue. If your printer is still in warranty then claim the warranty. If it is out of warranty then you have to contact authorized service center of Canon Printers to solve this problem

I hope this solution helps you and you have clear picture in your mind now
Let me know if you have any confusion in your mind.



Sir, Your Rating as FIVE Stars for this solution and words of appreciation will be esteemed
Thank You for taking my service


Concerned: Muhammad Uzair
Team : FixYa

Jan 16, 2012 | Canon iP4700 InkJet Photo Printer

1 Answer

Error code 6A80, won't print after changing ink cartridge. printhead is all the way to left. Tried moving it manually and turning off and unplugging printer.


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Issue: ERROR LCD: Error Code 6A80


Solution #1: Press ON/OFF switch to reset the multifunction device


Reset the device when it is not functioning properly.

If the device is not functioning properly or to clear memory, reset it.


1. On the operator panel, press and hold the button for one second. (The display will go blank.)


Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.


2. Wait approximately ten seconds and then press the button again.


3. Wait until the device has completed its cycling process before submitting another job request.



Issue: ERROR LCD: Error Code 6A80

Solution #2: Removing paper jams MX700


See very detailed description at this link:


http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx700#ServiceAndSupport

Jun 30, 2010 | Canon PIXMA MX700 All-In-One InkJet...

1 Answer

Error message 6a80 mx700 printer canon what is this?


Hello

Ok, the error code you are getting refers to a paper jam, which the paper is usually torn from the big piece and stuck, you need to have a good lok to find it.
Most probably the paper was ripped inside, and one piece is stuck somewhere on a sensor. Usualy is the purge unit that clean up the print head, and it's located inside on the right side (printhead parking place).

Take a torch, lift up the scanner unit, with the unit ON, wait for the print head to come in the middle, move it to left to make more room, and check the right side, inside the unit.

Kind regards
Andrea

Dec 13, 2009 | Canon PIXMA MX700 All-In-One InkJet...

2 Answers

What does 6A60 error message indicate and how do I resolve on my Canon MX700 all in one machine.


6A60 error is an APP (Application Printer) position error. It means that an error has occurred when the motor was running during the purging operation on start up.Check the sheet feeder and purge unit.Sometimes pieces of paper stuck in purge unit.

Thank you!

Nov 02, 2009 | Canon PIXMA MX700 All-In-One InkJet...

2 Answers

Code Error 6A80


6A80 error is an APP position error. It means that an error has occured when the motor was running during the purging operation on start up.Check the sheet feeder and purge unit.Sometimes pieces of paper stuck in purge unit.

Oct 20, 2009 | Canon MX700 Office All-In-One InkJet...

1 Answer

Canon PIXMA iP4600 - error 6A80


Hello someone else here had this problem, this is what he posted: "Same problem with a Canon MP540 fresh from the box. Turned out to be the print head unit was not returning fully to the home position ie extreme right. My Fix : When the scanning unit cover is raised the print head unit moves left for access, look in the vacated area to the right, in particular the small black sponge where the head normally parks. I found a small spring jammed in beside the sponge, removed it and all is well. Don't know what the spring was meant to do but everything is working fine without it.On the MP540 the head unit now glows red, presumably meaning all is well... "

Jun 14, 2009 | Canon PIXMA iP4600 Color InkJet Photo...

1 Answer

Brand new PIXMA MP520 just connected up. Having just installed the print head and the ink cartridges, now getting message when turn on the printer. >>> 6A80 Printer error has occurred. Turn...


Hi there,

I opened the printer, and pushed gently on the lever that holds/releases the print head, and this seemed to release whatever was stuck. After this the print head moved freely on turning on the printer/copier.

Mar 05, 2008 | Computers & Internet

12 Answers

Error 6a80


Error 6A80

I had this error and a Canon engineer showed me how to deal with this.

Basically there is an "App Sensor" which is reporting the issue in my case the problem was with the "Purge unit".

(a) Left up the cover to reveal the ink cartridges
(b) Move the ink / print head to the left hand side
(c) Look to the right under the flap where the ink would sit when printer is powered off
(d) underneath there is something in white that is flat - this is called a wiper.
(e) push this wiper with your fingers - pushing in the direction toward the front of the printer - you may need to do this a few times.
(f) power off and then power on (using button on the front and NOT by pulling the power out of the back)

Hopefully error should go after you attempt this a few times!


Feb 20, 2008 | Canon PIXMA MX700 All-In-One InkJet...

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