Question about Alesis MasterLink ML-9600

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Masterlink The CD tray will not open or close. When the button is pushed it keeps reading scanning disk, but will not release CD.

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  • wornout2 Jan 21, 2009

    I have same problem. Have hardly used cd burner at all. Unit is two years old. Alesis rep suggestions did not work. was told to leave unit on for hour and a half, that unit would eventually stop trying to scan disc. That didn't work. Any suggestions other than send it back to Alesis.


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The following assumes you are familiar with the process of removing and installing IDE drives in computers. The CD burner in the Alesis is an IDE device, same as in a PC, and is fitted using same mounting hardware and cabling.

The CD burner isn't connected to the grey front panel flap, so if you open up the machine and release the CD drive from its mounting, and set it so you can see the front of it (ideally on some flat non-conductive material that you can sit on top of the machine) - there's <usually> enough flex in the connecting cables to do this, but....

Most CD drives have a 'release' button on the front (separate from the open/close button) which can be used in emergency to release a reluctant disc. Power on the alesis and press this button (usually done with a thin skewer, cocktail stick, or needle).

If the drive opens and releases your disc, then close it again, put the drive back in its mounting and resume operations with another disc.

If the drive hasn't released the disc, and you have a PC with a spare CD/DVD drive bay, you could try removing the drive from the Alesis altogether, place it in the PC, use the PC to eject the disc, then return the drive to the Alesis.

If the drive doesn't behave in the PC, it sounds like the drive has a mechanical problem and you need to just buy a new drive and fit it to the Alesis. Note - there's only a select list of drives that will work with the Alesis operating system, so make sure you get one that's on the list!

If you're not familiar with how to install and re-install IDE drives, do you have a local geek who builds PCs for a hobby, or a local PC store that offers such services? If so, they should be able to do it with their eyes shut.

Posted on Feb 09, 2009

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You seem to have two (2) distinct concerns:
1. Mechanical - apparently the CD tray mechanism is stuck hence it won't eject and
2. scanning/reading disc continuously.

Problem 1 would be correctly solved by opening the unit and determining which part cause the eject malfunction. This could either be a cut or slipping belt, stuck gear or misaligned tray guide railings. Alternately, give the unit a solid tap/whack at the top cover central relative to the position of the disc itself. Additionally, some of the moving parts of the DVD mechanism is dirty, dried up lubrication of the slider shafting (where the laser eye's carriage moves) or some other components.

Problem 2 would only come about if: a)dirty, damaged, inverted, blank, un-finalized burned CDs or b) defective, weak, dirty/dusty burned-out laser eye/lens.

Should this not be corrective, perhaps your best bet would be to seek the services of a qualified professional such as those in a Service Center. Alternately, your friendly neighborhood electronic shop should do just fine.

Hope this be of some help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kindest regards.

Thank you for using Fixya.

Posted on Feb 18, 2008

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Benimur's suggestions maybe correct. Just wanted to say that older versions of the OS had a problem with feedback loops occurring whilst trying to address the header data on CD's. Usually the machine would try so many times and then post a "failure to read disk" and return to the menu. When this fails to happen and it continues scanning then this default fails and the machine keeps trying forever...

Its a dead simple fix. Alesis repair agents can do this for you in no time.

Posted on Mar 06, 2008

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