Question about Canon PowerShot SD500 / IXUS 700 Digital Camera

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Please help - my lens will not come out, once I switch on my camera. It comes up with an E18 message Vicky

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Hi,
E18 error means that the lens mechanism is jammed and the lens cannot extend/retract.

Follow the steps provided below to solve this problem.

Remove the batteries from the camera, wait for 10 minutes, then put them back in and turn the camera on.If this does not work then try the compressed air. With a fine tip blow off gun and dry compressed air set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function as fine.If this also does not work then you need to force the lens out .


Hope this helps.
Thanks for using Fixya.

Posted on Jan 31, 2010

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1 Answer

E18 error message


I found this on cnet.com Hope it helps.

E18 quick fix

I'm sure that every1 looking at this right now would love to be able to do a quick fix for the dreaded E18 error. Well, I have fixed mine several time in less time that it takes to take a picture. So here it is: This error occurs when the lens is "stuck" or not extending "straight". The error can happen in 3 ways: either when the lens wont "come out", or "comes out" and then retracts, or does not retract at all. Mine did all of these at one stage or another.
1) If the lens doesn't extend at all or it extends, but then retracts again, do as follow:
Turn the camera off. Place the camera on it's back with the lens facing up and have a look at the "spacing" between the lens and the lens housing. You'll probably notice that the gap is NOT EVEN all the way around. To fix this, simply -VERY GENTLY- press down on the side where the gap is the biggest. You will hear a "click" as it pops back in place. Try powering it back on.
2) If the lens is extended all the time and won't retract at all, do as follow:
Turn the camera off. Take the camera in one hand and with the other gently, in turn, take the two part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will once again hear a little "click" as it pops back in place. Power the camera on.
This has worked for me many times and it seems to happen when the camera has been carried around and possible had a little knock. I hope this is of help to someone else.

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1 Answer

Error message E18


Lens errors (E18 errors on Canons) are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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2 Answers

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Best Regards

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1 Answer

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1 Answer

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The E18 error message relates to a problem with the zooming mechanism (lens would not retract or extended) Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix you problem. In any case it could not make it worse Good luck!

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E18 is the error that comes when when the lens is stuck, so if the lens is stuck out, turn off the camera, carefully turn the lens until you hear a small clicking noise, then turn it on. I had the exact same problem, and that fixed it for me

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My sister's camera was having the same trouble and after trying a few different things, i came across a solution that fixed her camera. Her error said "lense error, restart camera."

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