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Reconnect ipod to pc..After ipod says connected in computer remove hardware click on ipod..wen says safe to remove hard ware look on ipod to it saying disconnecting..Afetr full disconnecting push and hold pause/play button down for more than 5to 10 seconds..Should work properly..
Hi, If your ipod just hangs, have you tried doing a reset by holding the menu and middle buttons?
If that doesn't work, before you connect it to your laptop, make sure that you have the latest iTunes loaded on your laptop.
Hold the menu and middle buttons until the screen goes black and then quickly hold the middle and play/pause button until you see a checkmark and the words disk mode. Now connect it to your computer and do a restore.
If it doesn't check the connector at the bottom. You may have some bent pins in the connector at the bottom. Unfortunately, that will cause communication problems with the computer and ipod. Hope that helps.
Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
and hold the Menu and Center (Select) buttons simultaneously until the
Apple logo appears, about 6 to 8 seconds. You may need to repeat this
Tip: If you are having
difficulty resetting your iPod, set it on a flat surface. Make sure the
finger pressing the Select button is not touching any part of the click
wheel. Also make sure that you are pressing the Menu button toward the
outside of the click wheel, and not near the center. If the above
steps did not work, try connecting iPod to a power adapter and plug the
power adapter into an electrical outlet, or connect iPod to your
computer. Make sure the computer is turned on and isn't set to go to
If it connects but doesn't seem to fix the problem try formatting your iPod. I know 2 way's in which this can be done.
First one is using iTunes, connect your iPod to the computer then go into iTunes when your iPod has connect and click on "Restore" this will restore your iPod previours setting also should remove this error.
If that way doesn't work try going to "Start" then click on "My Computer" then find your iPod usually named as "Removable Disk" once you've found it right-click on it then click on "Format" once format is complete disconnect your iPod then try see if it's fixed.
If it is fixed after these i recommened you to do updates. To do so use iTunes.
Good luck. Hope my solution was helpful. Further problems leave a comment on here and i will get back to you.