Question about Brother DCP 165C Compact Color Inkjet Multifunction Printer

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Brand new Brother DCP 165C. I Install ink cartridges and machine instructs to reinstall. No amount of reinstalling can get me past the "reinstall cartridge" screen

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  • cole_pr_sa Jan 31, 2010

    Sensible solution, best option

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  • 265 Answers

It could be a defective sensor. Since your printer is brand new, I would advice you not to mess with it anymore. The best thing to do is to take it back to the store and have it replaced (if it is covered by warranty) to get your money's worth.

Posted on Jan 31, 2010

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1 Answer

My brother DCP-165C has full ink which shows in the status monitor. in the test print only the colored ones in visible in the paper. but in the normal setting when i print nothing is there in the paper. ...


In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken . Sometimes it is possible that the head is not reacting to the need of the PC command or can be an issue with ink drying or
poor ink cartridge contacts.

Apr 27, 2011 | Brother DCP 165C Compact Color Inkjet...

1 Answer

My brother dcp-165c cannot detect the black ink catridge please help me to solve my problem


Remove the cartridge and reinsert after switch off. Now un-install the driver from the PC and reinstall , then connect the printer which will be detected and new hardware installed.
if the cartridge is not found then there are faults in the main board.

Feb 05, 2011 | Brother DCP 165C Compact Color Inkjet...

1 Answer

What are the procedure to use only black ink using brother DCP-165c?


Description of Problem 100000016244
Can I print using only the black ink cartridge when any of the color cartridges are empty? Grayscale

Description of Solution 200000023550
To view information and instructions with graphics please go to the website listed below:

http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/002400/000061/faq002461_001.html?reg=us&c=us&lang=en&prod=mfc6490cw_all

Jul 10, 2010 | Brother DCP 165C Compact Color Inkjet...

1 Answer

Black not printing


My refill my printer ink (i remove it) but still the screen appear to ask me "cannot detect black ink, reinstall slowly"

Apr 05, 2010 | Brother DCP 165C Compact Color Inkjet...

4 Answers

My printer Brother DCP 165C cannot print in black ink.


Your black printhead is blocked.
The printhead is deep inside the printer and has to be taken out by the expert and cleaned with the help of 'steam' and hot water. This is because not using the printer for a long time. or using low grade refill inks.
Please select new cartridge only if you are inserting a new cartridge or fully refilled cartridge. Otherwise use old cartridge option. Brother printer has a mechanical sensor and not the electronic chip in the ink cartridges.
After inserting the old used cartridge if you choose 'new cart' option it will show the "Full" ink. You can still print from the exhausted ink cart after covering the sensor in the middle by a piece of paper in emergency.

Mar 01, 2010 | Brother DCP 165C Compact Color Inkjet...

1 Answer

Magenta ink cannot detect. We already bought new ink cartridge and still cannot print


uninstall and reinstall the driver for the printer.
Go to Brother website to obtain the driver.

Jan 07, 2010 | Brother DCP 165C Compact Color Inkjet...

1 Answer

New Brother won't print black


Take the printer back to where you got it from and exchane it for another one...

Jul 08, 2009 | Brother DCP 165C Compact Color Inkjet...

1 Answer

Printer wont print black.already replaced with new ink but still wont print black


did you take the tape off the new cartridge and is the print head burned out for the black? if you installed the diagnostic's on it then run it and see what it says, otherwise expect the print head to be cooked, however it is possible to get a bad ink cartridge try tapping it on your finger and see if ink comes out if it does not then the ink cartridge is dried out or no good, about %15 of print cartridges are bad on just about any brand printer some more than others.

May 31, 2009 | Brother DCP 165C Compact Color Inkjet...

2 Answers

Reinstalling ink


I put a new magenta cartridge in the printer. It says to open the scanner cover, then reinstall ink cartridge. when i open the scanner cover nothing happens and i dont know how to install the ink.

Oct 03, 2008 | Brother DCP 115C All-In-One InkJet Printer

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