Question about Computers & Internet
I need help writing a complaint letter to CEO Kim Yost describing my poor service from Jackson store. I seen an ad for black friday sale at art van, buy a 9 piece furniture set and get a free 50 inch plasma tv. So i went in the store and picked out a set i liked, my consultant was Pam Seeler. The initial agreement was we had the couch, 2 lamps, 2 end tables, and coffee table, that would be in the first week of December and the sofa and rug wouldn't be in til the second week of December. So I said I will wait till the second week of December to have the entire set delivered at once because i paid for delivery. So I got rid of my previous furniture to make room for delivery. In the second week of December, I called and I was told the sofa and lamps weren't due in the third week of December. In the third week of December, I was told that I was waiting on the couch, sofa, lamps and rug. I requested to speak with a manager and spoke with a Micheal who told me they were expecting a set delivered the next day, once it was inspected I would make an appointment for delivery, 3 hours later he called me back and said we had the couch, sofa, rug and 2 end tables. At this point I had them delivered as a partial set because I had no furniture for the past week. I was told again the lamps, and coffee table wouldn't be in til the first week of January. I called again because no one during this last month had called me to inform me of any changes in delivery. Again the lamps and coffee table was not in on January 6th, the date I was given. Finally, in the second week of January the lamps were in but couldn't be delivered for 4 days, so I went a picked them up. ( I had no light in my living room for the last month because I had no lamps) very upsetting to try to read the newspaper in the only light from the tv, and then to get my payment due date without the entire set was very upsetting. Then the coffee table came in twice and was damaged both times in the second week of January. I just received the coffee table and had to go pick it up also this week the 4th week of January.
I would also contact the Better business bureau in your area. I have had a lot of luck going through them.
Posted on Feb 03, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 24, 2016 | Washing Machines
Apr 07, 2015 | Jackson Music
Oct 14, 2014 | Computers & Internet
Dec 20, 2013 | Computers & Internet
Mar 15, 2012 | Health & Beauty
Jul 22, 2011 | Health & Beauty
May 06, 2011 | Google Computers & Internet
Apr 13, 2011 | Televison & Video
Aug 25, 2009 | Google Computers & Internet
164 people viewed this question
Usually answered in minutes!