Question about Dacor DCM24 Convection/Microwave Oven

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Turntable not turning

Dacor DCM24 Microwave working just fine for 3 years and just suddenly the turn table stopped turning. If you take the tray and support off ... The turn table support prong that is attached to the oven floor is moving, but very, very slowly. Will not move at all if you put the tray support and/or tray on. Can I repair myself?
Any help would be greatly appreciated!
Thank you!

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You should be able to repair this your self the turntable motor is fairly easy to get to.it does sound as though your motor has gone bad.

Posted on Jan 31, 2010

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Turntable will not rotate and food will not heat up.


If it is not cooking and the turntable will not turn, this sounds like the secondary interlock switch is bad. Almost always this failure is caused by opening the door when it is in a cook cycle. Pushing the stop button before you open the door will prevent this in the future..

Nov 04, 2013 | Dacor DCM24 Convection/Microwave Oven

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I have the Dacor DCM24 microwave and if the table does not spin will the microwave still cook food. I think my turn motor is bad, but wanted to know if I could cook food without it?


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May 30, 2012 | Dacor DCM24 Convection/Microwave Oven

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I tried cooking with the convection function in my dacor DCM24 microwave. now the microwave function will not work. the fan comes on, but the turntable doesn't move and there is no heat.


This is almost certainly a bad secondary interlock (bottom door switch) or its mount.

See my help file on door switches here.

You can download the service manual and parts list free from our site.

You can order parts by entering the Dacor part number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Oct 28, 2011 | Dacor DCM24 Convection/Microwave Oven

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DCM 24S Dacor microwave. Clock, fan and timer work, but the turntable does not turn and food is NOT heated.


That would be a problem with the secondary interlock (bottom door switch) or its mount.

See our help file: http://031d26d.namesecurehost.com/mwd/doorsw.txt

We have the service manual and have uploaded it to our site here to help you.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Jun 06, 2011 | Dacor DCM24 Convection/Microwave Oven

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Turntable stopped working


Hi,


Here is a tip that will help you to figure out what is wrong with your Microwave Oven....

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Apr 03, 2011 | Dacor DCM24 Convection/Microwave Oven

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Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

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Turntable not turning, microwave not heating


Hi,
Here is a tip that will help you to figure out what is wrong with your Microwave Oven....

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http://www.fixya.com/support/r5508031-microwave_oven_basic_troubleshooting

heatman101

Jan 23, 2010 | Dacor DCM24 Convection/Microwave Oven

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What is the best microwave popcorn for my dacor microwave we just got it and i thought i would try some microwave popcorn it did not work very well the turntable just keep turning but the popcorn did not...


Put any microwave popcorn on a up side down dish so it is about in the middle of the oven. Make sure you follow the "this side up" instruction on the bag.

I am a microwave pop corn wizzard.

Jan 17, 2010 | Dacor DCM24 Convection/Microwave Oven

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My Dacor DCM24 microwave/convection oven is brand new and won't pop popcorn--old or new, large or small bag, with twice as much time as is on the bag, power on high. Doesn't work with the popcorn button...


Are you cooking it this way, as shown in the owner's manual?

"Use an overturned 9 or 10 inch oven proof glass pie plate on top of the
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"

You can also use a paper plate in a pinch, but as always, never leave a microwave unattended while it's cooking, since some paper products can have impurities which will allow overheating and possibly fire.

This is a convection oven, so it has a metal turntable tray.

Microwaves cannot penetrate the metal from below like it would on a standard microwave's glass tray, allowing for even heating.

If you've lost your owner's manual, you can get it here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Oct 21, 2009 | Dacor DCM24 Convection/Microwave Oven

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Dacor dcm24 microwave


You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven. You may have to cut the cover off with snips, then use a screw when reassembling it.

Here are those part numbers:

66388 Turntable motor
66489 Turntable coupling

You can order either of there here.

We're happy to help and we appreciate your thoughtful rating of our answer.

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