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Find where the supply air is coming into the fridge part. It comes from the freezer and could easily be supplying -18 air direct to the door. This would give you a 2 in the fridge but anything in the direct air path could freeze.
remove the rear panel on the inside rear of the freezer to assure that you dont have an icebuild up on the evaporator if you do have an ice build up this is mainly due to your unit having a defrost issue this is mainly caused by one of four reasons. The defrost thermostat, the defrost heater, the defrost timer all of these three can be checked by doing a continuity test on some units a defrost timer is not used and instead the use of an electrical control board is instead used also assure when you remove this panel that the fan behind that back wall in the freezer is also running if not replace the fan if you have no ice and the fan is working you would then look at the either the damper door on the inside of the refrigerator or the damper control. The freezer side of a refrigerator is the only side that produces the cold a small door opens and closes allowing the cold air to go into the refrigerator side when the unit gets to cold the door shuts and likewise when it gets to warm the door opens if you have any further questions message me back and please remember to rank how this opinion has helped it allows me to help others in the future Thanks Rick
here is also a link on why this happens and what the pieces look like http://applianceoutletservice.com/appliance-care-tips/refrigerator-tips/refrigerator-defrost-system-information.htm
i have the same problem. took apart the vent in the fridge at the top and thought maybe it needed replacing as that controls the amount of cold coming up from the freezer, but there doesn't seem to be any cold coming through. does anyone know if this is 'blown' through by a fan of some sort?
The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp. The problem could be the electronic control if you have one or the mechanical linkages.
What make and model is this unit. It sounds like it could be an error code. Possibly a thermal fuse or something in the defrost cycle. Try unpluging the unit for 15 mins and plug it in again. It will at least reset it and it may run until it hits the defrost cycle again. You are most likely going to require service.
Sandy, this sounds like a bad thermostat. First: does the unit seem to run continuously? Try this: turn the stat to a position near 'off'. Does the compressor turn off? If not: change the stat. Before you do: check the position of the thermostat bulb. On some units, you can see a thick silvery 'wire' coming out of the thermostat housing. It should be fairly straight and generally located near an air duct inside the unit. If it has become dislodged, put it back. If it is broken or kinked, it needs to be changed. Be sure to unplug your fridge before working on this!
Other possible problems: You may have either low gas or a bad defrost timer. Low gas generally will show up as frost on one side of your freezer compartment and airflow will be fairly low when the fan is running. The defrost timer, used to schedule a defrost cycle is generally not a big problem on GE/Hotpoints, though.
the problem is there is a build up of ice insid of the freezer .
What you need to do is take out all your draws in the freezer and you will see a plastic backing held on with about 8 screws . undo all the screws and the back should come aay and you will see all the ice built up . just use a hair drier to melt the ice and that should cure your problem.