Question about Canon MultiPASS MP370 All-In-One InkJet Printer

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Full ink but blank paper

I have a canon MP370. I got the ink cartridges refilled today, and now it doesn't print. this printer was given to me with dried out ink, so I've never actually seen it print. it goes through all the motions of printing, but the paper turns up blank. this is even after running numerous cleanings and nozzle checks. Any idea??

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I have a similar problem but only with my black cartridge. If I try to type say a letter, the coloured logo prints but no text even though it sounded like it was printing. I spent an hour on the phone to canon and reached no conclusion. Very frustrating!

Posted on Mar 28, 2010

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1 Answer

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Also, be aware that it is extremely ill-advised to use only refilled or "compatible" cartridges all the time in the case of inkjet printers (of which the Pixma line of printers is an example). The reason being that the refilled and "compatible" cartridges use plain ink while the OEM cartridges use a mix of ink and lubricants so as to keep the ink delivery system functioning to peak efficiency and help to keep the system clear of clogs. Therefore, if you have recently put in a new cartridge but it is yet another refill, swap it out for a real Canon cartridge and then try using the "clean the printer" function to try to clear out the ink nozzles. If you don't feel comfortable doing this or you are unsure how to accomplish this task, get in touch with a local computer or printer repair shop and they will gladly resolve this for you.

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An ink cartridge will dry-up if it sits for two long. When this happens the computer will read that they are full, but in reality they are bad.

If you are using a refill kit to refill them then they are likely clogged (common problem with refilling). You can try cleaning the cartridges where they meet the paper, with a cotton swab and some rubbing alcohol.

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1 Answer

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ROD

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1 Answer

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This may sound like a stupid question (and if you think so please don't be offended) but it is a problem I have ran into in the past.
The ink cartridges come with a little tab or piece of tape on the bottom of them, have you check to make sure these have been removed? If they have then try to run a diagnostic on the printer (in the software that came with the printer), check print head alignment, try cleaning the print heads. If none of these work let me know.

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Two flashes: Out of paper, paper jam or paper feed error
Replace the paper correctly and press the RESUME/CANCEL button.
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The printer has a built-in waste ink tank for the ink used during print head cleaning. Eight
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